How to change which keys a caller presses.. RRS feed

  • Question

  • In our Korea office we've been told of a mistake in the UM autoattendant.  It says (in Korean) to press the # key twice if they already know a persons extension.  However, it works if they only press the # key once.  Where can i change the number of times the # key is pressed for a particular action?  It would be easier than trying to track down the right wav file and recording a new prompt in Korean.


    Exchange 2007, SP2, Rollup 1.
    Tuesday, January 19, 2010 3:53 PM