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Monitor logon activities RRS feed

  • Question

  • We have a big issue with some of our users.

    They are complaining that the logon time is unacceptable in which I agree
    It takes 24minutes before the user is loged in after they entered their credentials.

    I really don't know where to start and I hope someone out there can help me with this.

    Scenario:
    User has a domain joined laptop.
    Server = Win2k8 R2
    Laptop = Windows 7 Pro
    User has offline files enabled ( +-480Mb )
    When the user connects to the network on his work ( in which the domain controller lays ) it takes 24 minutes before the users sees his desktop.
    So between entering the credentials and the desktop it takes 24 minutes :o
    This issues already exists for 3 weeks and no network changes occured.
    If the user is at home ( so NOT connected to the network ) the laptop starts up much faster.

    All the other desktops ( without offline files ) don't have this issue.
    1 other laptop (same build/brand) has the same issue.
    1 other laptop ( same buid/brand) has NOT the issue and is able to logon just fine.

    The user does require the offline files so I can't disable it.
    What I tried to achieve is to monitor all the activity in the 24 minute waiting time.
    I just can't find a good solide tool for this.

    Does anyone has a clue as of what this could be?

    I thought that kb/2525332 would be a solutions but I did NOT deploy the Do not automatically make redirected folders available offline Group Policy setting.
    So can anyone tell me if I should give it a try and also inform me of why I should give it a try?

    Does anyone else has a good starting point for me to look for?
    Hopefully I provided enough details and if I was incomplete, then please ask me what other details you require.

    Any help will be much appreciated.


    Andre

    Thursday, May 30, 2013 11:42 AM

Answers