I am having the same issue. I have followed the steps for creating that file from the command prompt, how exactly do I compress it? what are the steps? I want to upload this file for you and have you tell me what to do from there.
You have not told us what the issue is. Without more information we cant help you at all
To enable us to help you better, you need to provide as many details as you can about the problem you are experiencing. If you design your question effectively, you can get good information from people who are knowledgeable about the topic and who are happy to help you.
Prepare your question. Think it through. Hasty-sounding questions get hasty answers, or none at all.
What troubleshooting have you done so far? Have you checked in event viewer?
Also please supply your systems specs, OS, Browser.
