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Unable to see Wireless Connection on PC even though other devices can connect RRS feed

  • Question

  • I recently updated the firmware on my ZyXEL NBG-416n router and now I cannot see the network on my PC. The router was reset and reconfigured. The LAN works great and other wireless devices can connect without problem. I can see other networks in the area as well, just not mine specifically.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\Kyle>ipconfig /all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : PC
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net

    Wireless LAN adapter Wireless Network Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : ASUS 802.11n Wireless LAN Card
       Physical Address. . . . . . . . . : E0-69-95-6E-A7-5E
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . : hsd1.pa.comcast.net
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : E0-69-95-C6-9F-A9
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::9943:beba:142b:4847%12(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.42(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Saturday, August 18, 2012 4:21:46 AM
       Lease Expires . . . . . . . . . . : Sunday, August 19, 2012 4:28:23 AM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 417360277
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-B6-40-F5-E0-69-95-6E-A7-5E

       DNS Servers . . . . . . . . . . . : 192.168.1.1
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
       Physical Address. . . . . . . . . : 00-02-72-21-21-D5
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2c26:220b:b81e:d246(Pref
    erred)
       Link-local IPv6 Address . . . . . : fe80::2c26:220b:b81e:d246%19(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter 6TO4 Adapter:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft 6to4 Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.hsd1.pa.comcast.net:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : hsd1.pa.comcast.net
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    C:\Users\Kyle>


    Saturday, August 18, 2012 8:59 AM

Answers

  • Check your configuration on router and analyze traffic with network monitor.

    Disconnect LAN when you are testing WiFi. Change the order - WiFi first.

    Check the Device Manager and Event logs.

    Reset and renew DHCP and DNS with ipconfig.

    Rgds

    Milos

    • Proposed as answer by Vincent Wang-MCSC Wednesday, August 22, 2012 1:24 AM
    • Marked as answer by Leo Huang Monday, September 3, 2012 2:11 AM
    Saturday, August 18, 2012 4:28 PM