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Windows 10 10586.104 Password Change Bug RRS feed

  • Question

  • Most of out Windows 10 PCs have recently updated to 10586.104 and we have noticed a bug in our Domain Environment. When people go to change their password on first login it will take them to the password change screen but all the fields are blank. Normally their Username is at least filled in. but it is not after they change their password it does change but they are still stuck on the change password screen and we have to hard power it off and on before they can log on. Is any one else having this issue of know of a solution?
    Tuesday, March 1, 2016 2:21 PM

Answers

  • Hello

    I suspect it's because your cached credential for domain user account is not update.
    Please logon with local administrator account to clear all your credentials on your computer:
    Control Panel -> Credential Manager, clear all Windows credential
    And then, login with the new password to check the result.
    Also please disable to store the cache credential for domain authentication:
    Open the Local Group Policy Editor, navigate to 
    Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options
    Located to Network Access: Do not allow storage of Passports and credentials for network authentication
    Enable this policy and reboot the computer to take effect.
    After that, change the password on the DC and login this client computer to check the result.


    Regards, Regin Ravi

    Tuesday, March 1, 2016 2:41 PM
  • Hi,

    Please see that a new update was released with many fixes to get the build number to 10586.122, please first to get all your computers up to date, then check if this issue is still persists.

    If the issue still persists, post back the detailed event log related to this issue under Winlogon and system for our research.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    Thursday, March 3, 2016 10:42 AM
    Owner

All replies

  • Hello

    I suspect it's because your cached credential for domain user account is not update.
    Please logon with local administrator account to clear all your credentials on your computer:
    Control Panel -> Credential Manager, clear all Windows credential
    And then, login with the new password to check the result.
    Also please disable to store the cache credential for domain authentication:
    Open the Local Group Policy Editor, navigate to 
    Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options
    Located to Network Access: Do not allow storage of Passports and credentials for network authentication
    Enable this policy and reboot the computer to take effect.
    After that, change the password on the DC and login this client computer to check the result.


    Regards, Regin Ravi

    Tuesday, March 1, 2016 2:41 PM
  • Hi,

    Please see that a new update was released with many fixes to get the build number to 10586.122, please first to get all your computers up to date, then check if this issue is still persists.

    If the issue still persists, post back the detailed event log related to this issue under Winlogon and system for our research.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    Thursday, March 3, 2016 10:42 AM
    Owner