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Problem with Office 2013 - sharepoint 2013 RRS feed

  • Question

  • Hello!

    I have following problem.

    Clients workstation with following configuration: Win 8.1 (x64) + Office 2013 (x86) and Win 7 (x64) + Office 2013 (x86). Computer is member of domain XXX.

    Client is connecting to another company via VPN (Cisco AnyConnect). To authenticate he is using credentials from YYY domain. Finally client opens Internet Explorer and access SharePoint 2013 website – using credentials from YYY domain.

     

    In above scenario client is not able to open old versions (Version History) of files stored is SharePoints documents library. Following error occurs:

    Sorry, we could not open "file name"

     

     

    In the Event Viewer we can find the following information:

     

    -

    System

     

    -

    Provider

     

    [ Name]

    Microsoft Office 15 Alerts

     

    -

    EventID

    300

     

    [ Qualifiers]

    0

     

    Level

    4

     

    Task

    0

     

    Keywords

    0x80000000000000

     

    -

    TimeCreated

     

    [ SystemTime]

    2014-07-16T15:05:45.000000000Z

     

    EventRecordID

    2043

     

    Channel

    OAlerts

     

    Computer

    computer.domain

     

    Security

     

    -

    EventData

     

    Microsoft Word

     

    Sorry, we couldn't open 'FileLocalization/FileName.docx'.

     

    700468

     

    15.0.4623.1000

     

    ahjgf

     

    0x80070002

     

     

     

    General:

    Microsoft Word

    Sorry, we couldn't open ‘FileLocalization/FileName.docx'.

    P1: 700468

    P2: 15.0.4623.1000

    P3: ahjgfP4: 0x80070002

     

    On the same configuration but with Office 2010 (x86) instead of Office 2013 everything works properly.

     Can you help me with it? 

    Tuesday, July 22, 2014 1:15 PM