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Black Screen with a white mouse RRS feed

  • Question

  • I turned off my computer while I went on vacation for 2 weeks.  When I got back I stupidly pluged my cell phone into my computer while it was booting up.  Since then, when the computer boots, it gets through just about everything except when my desktop should appear it is just a black screen with a white mouse pointer.  I have tried some of the related topics, but haven't found anything that works.  I currently have an hp with windows vista.  When I hit control alt delete, I get the task manager but that's it.  Please help...
    Thursday, July 15, 2010 12:09 AM

All replies

  • exact same problem for me.  After Tuesday update, 13 Jul, system rebooted and I get a black screen with mouse after the welcome screen.  I can use Ctl Alt Del to bring up task manager, then kill "explorer" and run a new one and the desktop shows, but everything is dead slow and I can run any programs.  I can get into the system with safe mode.

    Vista Home Premium 32bit on HP computer. 

    Thursday, July 15, 2010 8:59 PM