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windows 7 backup program missing - backup error 0x80070424 RRS feed

  • Question

  • hi guys

    pc is win 7 pro with 80gb left on HD

    real tough one here which i can't find an answer for or the answers i've found do not work. in the control panel - backup and restore - there is nothing but a blank page (it was working two weeks ago). i do not have an option to backup. the message i get is

    "the backup application could not start due to an internal error. the specified service does not exist as an installed serveice (0x80070424)"

    i have tried some fixes but none work. the reg file

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wbengine

    exists and as far as i can figure out is correct. i have also replaced it with a new reg entry which i downloaded as a fix for the 0x80070424 problem. windows backup service file is not listed in services. also i have updaterd windows in the last two days which i think accounts for why i only have two restore points - none of which are any good (why would an update delete restore points especailly when i have 80gb ledft on HD?). no i do not have system mechanic installed which has been causing this problem. i am using windows 7 manager which does have a "1 click cleaner" option which i ran two days ago (did this cause the problem?). i have also ran the win 7 dvd in repair mode with no success.

    i do not want to do a full install or even a 'in place upgrade' if i can help it.

    anybody any ideas? if not will it 'damage' my machine if i do not run windows backups? i am backing up all my own files but i do this manually

    any help would be really appreciated.

    thanks in advance

    Sunday, October 16, 2011 7:21 PM

Answers

  • well i've answered my own question.

    so i have a program called windows 7 manager by yamicsoft. there is a function in this program called 'repair all system components'. i thought i'd run it on the slight off chance it would fix my problem and surprisingly it did. so if you have the problem i did then try running the program above. first thing i did is then do a restore point. however i'm still puzzled why a windows update would delete all my previous restore points?

    hope this helps someone

    • Marked as answer by Cloud_TS Tuesday, October 18, 2011 5:39 AM
    Monday, October 17, 2011 7:19 AM

All replies

  • well i've answered my own question.

    so i have a program called windows 7 manager by yamicsoft. there is a function in this program called 'repair all system components'. i thought i'd run it on the slight off chance it would fix my problem and surprisingly it did. so if you have the problem i did then try running the program above. first thing i did is then do a restore point. however i'm still puzzled why a windows update would delete all my previous restore points?

    hope this helps someone

    • Marked as answer by Cloud_TS Tuesday, October 18, 2011 5:39 AM
    Monday, October 17, 2011 7:19 AM
  • Such a shame I haven't monitor the stuff windows 7 manager have done to fix this issue ..... it will be nice to know how it did it.
    Thursday, March 26, 2015 8:21 PM