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Monitoring Checks unhealthy - Server working fine RRS feed

  • Question

  • Hello

    We recently upgraded our Exchange 2013 Server to CU10. We are using Check_MK as a monitoring solution.

    Since the upgrade, we have a bunch of errors concerning the Monitoring Counters of Exchange. Following the affected counters:

    Get-HealthReport -Server bla-mes-srv01| where { $_.alertvalue -ne "Healthy" }

    Server                            State                             HealthSet                        AlertValue                       LastTransitionTime               MonitorCount
    ------                            -----                             ---------                        ----------                       ------------------               ------------
    BLA-SRV01                         Online                            HubTransport                     Unhealthy                        07.10.2015 02:29:31              97
    BLA-SRV01                         Online                            FrontendTransport                Unhealthy                        21.09.2015 17:16:42              16
    BLA-SRV01                         NotApplicable                     MailboxTransport                 Unhealthy                        07.10.2015 02:03:29              27
    BLA-SRV01                         NotApplicable                     Network                          Unhealthy                        03.10.2015 13:57:50              6

    Executing the powershell script which has worked for a long time returns the following results:

    0 ActiveSync - OK: ActiveSync checks are OK
    0 ActiveSync.Protocol - OK: ActiveSync.Protocol checks are OK
    0 AD - OK: AD checks are OK
    0 Autodiscover - OK: Autodiscover checks are OK
    0 Autodiscover.Protocol - OK: Autodiscover.Protocol checks are OK
    0 Autodiscover.Proxy - OK: Autodiscover.Proxy checks are OK
    2 FrontendTransport - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State
    2 HubTransport - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State
    2 MailboxTransport - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Deg
    raded or Unhealthy State
    2 MessageTracing - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Degra
    ded or Unhealthy State
    2 Monitoring - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Degraded
    or Unhealthy State
    2 Network - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Degraded or
    Unhealthy State NetworkAdapterRssMonitor , checks in Degraded or Unhealthy State
    2 Outlook - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Degraded or
    Unhealthy State NetworkAdapterRssMonitor , checks in Degraded or Unhealthy State
    2 OWA - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Degraded or Unhe
    althy State NetworkAdapterRssMonitor , checks in Degraded or Unhealthy State
    2 Store - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Degraded or Un
    healthy State NetworkAdapterRssMonitor , checks in Degraded or Unhealthy State
    2 Transport - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Degraded o
    r Unhealthy State NetworkAdapterRssMonitor , checks in Degraded or Unhealthy State
    2 TransportSync - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Degrad
    ed or Unhealthy State NetworkAdapterRssMonitor , checks in Degraded or Unhealthy State
    2 UserThrottling - CRITICAL:  OnPremisesInboundProxyMonitor , checks in Degraded or Unhealthy State HubAvailabilityMonitor , checks in Degraded or Unhealthy State Mapi.Submit.Monitor , checks in Degra
    ded or Unhealthy State NetworkAdapterRssMonitor , checks in Degraded or Unhealthy State

    I've been gogglin, searching and trying for hours to no avail. Does anyone have some advice or idea for how to resolve this? Anything would be appreciated! Thanks in advance!

    Best Regards,

    Mike


    Wednesday, October 7, 2015 9:54 AM

Answers

  • Hi Mike,

    You need to run the Transport probe to identify the issue.

    It's possible that the service recovered after it issued the alert. Therefore, when you receive an alert that specifies that the HubTransport health set is unhealthy, first verify that the issue still exists. If the issue does exist, perform the appropriate recovery actions outlined in the following section.

    Troubleshooting HubTransport Health Set:

    There are similar probes associated to others as well, findout and run the PowerShell cmdlets.


    Regards,

    Satyajit

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    Wednesday, October 7, 2015 10:20 AM