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BSoD ntoskrnl.exe errors RRS feed

  • Question

  • Hello, I've been looking around the forum for a comparable problem to mine but haven't found it and everyone has been really helpful.

    The past 2 days I've had 4 bsod: three BCCode F4 and one 7A. Skydrive service is having a "temporary problem" so I used Google docs in the meantime 

    https://docs.google.com/open?id=0Bw6llzcu_CqCM2NkYzVmYmEtYWIzZS00MzVmLWI5NzQtNzVkYmUxMzEyZTA3 

     

    For what it's worth I've included 2 of the descriptions:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.1

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: f4

      BCP1: 0000000000000003

      BCP2: FFFFFA800A3D3750

      BCP3: FFFFFA800A3D3A30

      BCP4: FFFFF800033E2240

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.1

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: f4

      BCP1: 0000000000000003

      BCP2: FFFFFA800745FB30

      BCP3: FFFFFA800745FE10

      BCP4: FFFFF80003386240

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    From what I've been reading on other posts is that it might be hardware related? It's a brand new computer, built it last month. I use a SSD for the c drive , 2TB data drive.  I've played a few games for a couple hours without any memory/graphic/bsod issues. Every time it's blue screened I've only been browsing (Meebo, Grooveshark, and probably some blogs were open).

    I can't recreate the problem and I chkdsk on both drives without any problems.

    Thank you very much for any help you can give.

    Wednesday, November 9, 2011 9:55 PM

Answers

  • There is no much information to extract from dump files.

    Please proceed like that:

    • Disable all security softwares that you use
    • uninstall all unused programs
    • Run msconfig and disable all startup items except Microsoft ones. Also disable all services that belongs to third party softwares
    • Update all possible drivers

    Once done, check again.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
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    Microsoft Certified IT Professional: Enterprise Administrator
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    • Marked as answer by Cloud_TS Tuesday, November 22, 2011 9:26 AM
    Sunday, November 13, 2011 12:04 PM

All replies

  • Hello,

    Bug Check Code 0xF4: http://msdn.microsoft.com/en-us/library/ff560372(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Thursday, November 10, 2011 7:22 AM
  • Hello Mr X,

    Thanks for the 0xF4 link, I've tried all 3 of their solutions but received another bsod this morning.

    As for Skydrive, I just tried and still getting the same error:

    There's a temporary problem

    There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

    Let me know if there's another way you prefer to send you the dmp files.

    Thanks,

    Matt

    Thursday, November 10, 2011 4:05 PM
  • Hello Mr X,

    Thanks for the 0xF4 link, I've tried all 3 of their solutions but received another bsod this morning.

    As for Skydrive, I just tried and still getting the same error:

    There's a temporary problem

    There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

    Let me know if there's another way you prefer to send you the dmp files.

    Thanks,

    Matt

    If you have another way to upload them, you can proceed and give me the link.

    For Microsoft Skydrive, it seems that there was a temporary error. For that, please check again.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Thursday, November 10, 2011 10:13 PM
  • Here's another link to the files (There's a 5th dmp file now): https://docs.google.com/open?id=0Bw6llzcu_CqCMDI0ZjgwMjEtMTQ0ZC00YzhjLTk1MDItOTliNTY3MWIzNDNj

    The first one I posted is no longer active.

    Thank you,

    Matt

    Friday, November 11, 2011 5:46 AM
  • There is no much information to extract from dump files.

    Please proceed like that:

    • Disable all security softwares that you use
    • uninstall all unused programs
    • Run msconfig and disable all startup items except Microsoft ones. Also disable all services that belongs to third party softwares
    • Update all possible drivers

    Once done, check again.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Cloud_TS Tuesday, November 22, 2011 9:26 AM
    Sunday, November 13, 2011 12:04 PM