• Question

  • When I look into my General Properties of my CD/DVD-ROM drive, it says ''This device is not working properly''. It's up to date and I don't know what to do with it. It will play CD's and DVD's, but if I insert a PC CD-ROM it won't play it. Please Help 
    Monday, September 24, 2012 5:48 PM

All replies

  • Can we also get your system specs and OS?  Might be as simple as a driver.

    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag

    Friday, September 28, 2012 3:51 AM
  • Yes the disc is clean and has no scratches since it's brand new. What if I uninstalled the drive how would I install it back? I did some research and it said if I uninstall my CD/DVD drive, it should automatically be reinstalled when I restart my laptop. I just don't want to lose the drive if I uninstall it cause I use it quite often. 

    Tuesday, October 2, 2012 11:02 PM