What email account?
For example if it is a Hotmail account, you should:
Go to the Microsoft account site. Here you can change your password, and reset your password if you've forgotten it. This service is managed by Microsoft account team. Should you encounter any problems, consult the Microsoft Account Help Center.
TechNet Subscriber Support in forum |If you have any feedback on our support, please contact firstname.lastname@example.org.
This link is broken https://accountservices.passport.net/ and I believe if it is a hotmail (now outlook.com) account they should go here.
Wanikiya & Dyami--Team Zigzag
- Marked as answer by MedicalSMicrosoft contingent staff, Moderator Monday, August 26, 2013 4:53 AM