I can't see my read emails RRS feed

  • Question

  • I'm just setting up Outlook 2016. I can see unread emails but when I open them, the read emails disappear. Where are they going?
    Sunday, April 30, 2017 2:00 AM

All replies

  • Hi Trish,

    What type of email account are you using? Exchange, POP3 or IMAP?

    If we try to search for the emails you you just read, can you find them?

    Are you using the "Unread Mail" view or a custom view that only shows unread emails when viewing your emails?

    We may try to start Outlook with /cleanviews command to restore all custom views to default and then see if this issue continues. To do this, exit Outlook, press Windows key + R to open the Run command, type outlook /cleanviews and press Enter.


    Steve Fan

    Please remember to mark the replies as answers if they helped.

    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Steve Fan Monday, May 8, 2017 12:36 PM
    Monday, May 1, 2017 6:02 AM