Printer offline windows 10 RRS feed

  • Question

  • My printer is offline, i fixed this the other day but printer offline again. Re fix  going to "whats printing " pressing printer and then un checking printer offline am unable tp do this as is greyed out. Equally another fix when going to printer properties and advanced then print straight to printer  not work ,it did last time. dont know what else to do, Printer was working fine then this started happening 
    Friday, June 10, 2016 1:05 AM


All replies

  • Hello,

    Suggest you to run the Printer troubleshooter and see if it helps:


    Hope this helps, Good luck :)

    Windows Troubleshooting & How to guides - http://www.kapilarya.com

    Friday, June 10, 2016 5:30 AM
  • Hi,

    What I can think of is that you may not be the owner of this printer, the current condition is printer offline, the “Use Printer Offline” option is ticked but you can’t untick it because this option is greyed out.

    This condition seems permission issue, try to uninstall printer and reinstall it. if it’s convenient to you, initialize printer is an effective way.


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Monday, June 13, 2016 5:27 AM
  • Had the same problem, ~  Depending how the defaults are set up on Printer management ~  You might have to be logged in   as "administrator"  to open the options you currently see shadowed . ~
    Thursday, May 4, 2017 10:34 PM
  • Do not worry. We will definitely help you out from this problem. Here are the 10 easy steps to get your HP printer offline Window 10 : 

    1. Go to control panel on your computer.
    2. Click on the devices and printers option. 
    3. Click on the manage printers option. 
    4. Click on the printer model that you are using and select “See what’s printing”.
    5. Click on “printer” and select the use printer offline to remove the check remarks. 
    6. Now turn on your router. 
    7. Check whether your computer and printer are connected to the Wi-Fi network or not. 
    8. Set the network name and password. 
    9. Now try to set the printer online for which you need to go to setting and then the printer.
    10. Now again right click on the printer icon and click to use printer online option. 

    f you still face any kind of difficulty in resolving your issue you can call us anytime on HP printer toll-free number +1-844-802-7535 .

    Wednesday, October 31, 2018 4:38 PM
  • I tried solution mentioned in this post and it worked.


    Thursday, November 1, 2018 8:46 AM