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  It could be an Office issue: which Office version are you using? Did you install any Office update?
  Try posting this question in the Office Answers Forum at the following address

  http://answers.microsoft.com/en-us/office

  Bye.

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  Luigi Bruno - Microsoft Community Contributor 2011 Award

  • Marked as answer by Arthur Xie Friday, November 18, 2011 6:25 AM

  Thursday, November 17, 2011 12:05 AM
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  Please post in our Office forum.

  Microsoft Office for IT Professionals
  http://social.technet.microsoft.com/Forums/en-us/category/officeitpro,visio2010,grooveserveritpro

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  Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

  • Marked as answer by Arthur Xie Friday, November 18, 2011 6:25 AM

  Friday, November 18, 2011 6:25 AM