locked
DPM VSS errors, eventID 12344 and 8229 RRS feed

  • Question

  • Hi guys, I'm working on the usual DPM errors this week (replica is inconsistent). I got one server, which is a hyper-v server, which hosts about 20 VM's. In DPM I get this error:

    The replica of Microsoft Hyper-V \Backup Using Child Partition Snapshot\vm child on vm host.domain.local is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent.

    For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)

    On the child VM, which is running 2008r2, I get these errors:

    Log Name:      Application
    Source:        VSS
    Date:          8/21/2013 1:52:07 PM
    Event ID:      12344
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      child vm.domain.local
    Description:
    Volume Shadow Copy Error: An error 0x00000000c000014d was encountered while Registry Writer was preparing the registry for a shadow copy.  Check the Application and System event logs for any related errors.

    Operation:
       OnFreeze event
       Freeze Event

    Context:
       Execution Context: Registry Writer
       Execution Context: Writer
       Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Name: Registry Writer
       Writer Instance ID: {61189d5b-362b-40e3-ba48-319c74d36b29}
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="VSS" />
        <EventID Qualifiers="0">12344</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-21T11:52:07.000000000Z" />
        <EventRecordID>1435837</EventRecordID>
        <Channel>Application</Channel>
        <Computer>child vm.domain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>0x00000000c000014d</Data>
        <Data>

    Operation:
       OnFreeze event
       Freeze Event

    Context:
       Execution Context: Registry Writer
       Execution Context: Writer
       Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Name: Registry Writer
       Writer Instance ID: {61189d5b-362b-40e3-ba48-319c74d36b29}</Data>
        <Binary>2D20436F64653A20575254524547524330303030303337392D2043616C6C3A20575254524547524330303030303335342D205049443A202030303030353130302D205449443A202030303030343136342D20434D443A2020433A5C77696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
      </EventData>
    </Event>

    Log Name:      Application
    Source:        VSS
    Date:          8/21/2013 1:52:07 PM
    Event ID:      8229
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      child vm.domain.local
    Description:
    A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error.  If the backup process is retried,
    the error is likely to reoccur.
    . Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer.

    Operation:
       Freeze Event

    Context:
       Execution Context: Writer
       Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Name: Registry Writer
       Writer Instance ID: {61189d5b-362b-40e3-ba48-319c74d36b29}
       Command Line: C:\windows\system32\vssvc.exe
       Process ID: 5100
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="VSS" />
        <EventID Qualifiers="0">8229</EventID>
        <Level>3</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-21T11:52:07.000000000Z" />
        <EventRecordID>1435838</EventRecordID>
        <Channel>Application</Channel>
        <Computer>child vm.domain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>0x800423f4, The writer experienced a non-transient error.  If the backup process is retried,
    the error is likely to reoccur.
    </Data>
        <Data>

    Operation:
       Freeze Event

    Context:
       Execution Context: Writer
       Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Name: Registry Writer
       Writer Instance ID: {61189d5b-362b-40e3-ba48-319c74d36b29}
       Command Line: C:\windows\system32\vssvc.exe
       Process ID: 5100</Data>
        <Binary>2D20436F64653A20575254575254494330303030353239392D2043616C6C3A20575254575254494330303030333034322D205049443A202030303030353130302D205449443A202030303030343136342D20434D443A2020433A5C77696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
      </EventData>
    </Event>

    Also, on the child VM, when I list the vss writers, the Registry Writer is often in a failed state. I checked the integration services version on the child VM which is up to date, restarted the child VM, but it did not solve the problem. I cannot get any useful results regarding these two EventID's, can anyone point me to the right direction to solve this?

    Wednesday, August 21, 2013 12:28 PM

Answers

  • Hi,

    As you are using DPM to run the backup, please test if Windows Server Backup will work or not. If the issue only occur on DPM, you will need to contact DPM support for further information.

    I noticed that the thread is moved from another forum to here but cannot confirm if it is DPM forum or not. But if it specifically related to DPM, you will still need to post there:

    http://social.technet.microsoft.com/Forums/en-US/category/DPM

    If Windows Server Backup failed to be performed either, please provide us the error message.


    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.

    Friday, August 23, 2013 1:54 PM