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Exchange Server 2003 problem RRS feed

  • Question

  • We have an Exchange Server 2003.

    When we launch System manager we get the following error:

    "Exchange detected that C:\Windows\system32\PAPI32.DLL is not the correct version required to run Exchange System Manager or Exchange Server 2003   etc   "

     

    Your help would be appreciated,

    Regards,

    Guido

     


    Guido Zelenka
    Thursday, April 7, 2011 6:38 AM

Answers

  • PAPI32.DLL ? Are you sure you don't mean MAPI32.DLL?

    If you do mean mapi32.dll, do you have Outlook installed on the same server? If so, remove it. Outlook installed on an Exchange server was not supported until Exchange 2007. You will then need to reinstall Exchange to get the MAPI interfaces corrected. You might get away with reinstalling just SP2 and then the post SP2 updates, but worst case scenario is that you have to run Exchange 2003 setup and choose the reinstall option, then reapply Exchange 2003 SP2, followed by post SP2 updates.

    Simon.


    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.
    • Proposed as answer by OliverMoazzezi Thursday, April 7, 2011 9:10 AM
    • Marked as answer by Terence Yu Thursday, April 14, 2011 6:08 AM
    Thursday, April 7, 2011 8:59 AM
  • Hi
       1. you can try to renamed the \windows\system32\mapi32.dll, took the MAPI32.DLL from the Exchange server CD-ROM (from the \setup\i386\exchange\bin folder) and copied it in to the \windows\system32 folder.  Then restart your server. Some servers work and some servers don’t.
       2. If it doesn’t work ,you have to rename mapi32.dll and reinstall sp2 as Sembee said.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Terence Yu Thursday, April 14, 2011 6:08 AM
    Friday, April 8, 2011 6:19 AM

All replies

  • PAPI32.DLL ? Are you sure you don't mean MAPI32.DLL?

    If you do mean mapi32.dll, do you have Outlook installed on the same server? If so, remove it. Outlook installed on an Exchange server was not supported until Exchange 2007. You will then need to reinstall Exchange to get the MAPI interfaces corrected. You might get away with reinstalling just SP2 and then the post SP2 updates, but worst case scenario is that you have to run Exchange 2003 setup and choose the reinstall option, then reapply Exchange 2003 SP2, followed by post SP2 updates.

    Simon.


    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.
    • Proposed as answer by OliverMoazzezi Thursday, April 7, 2011 9:10 AM
    • Marked as answer by Terence Yu Thursday, April 14, 2011 6:08 AM
    Thursday, April 7, 2011 8:59 AM
  • Hi Simon,

     

    Thank you for your reply. It was a typo it is mapi32.dll. Outlook is not installed on this Server, only Outlook Web Access.

     

    Also the Microsoft Insformation Store Service cannot start.

    Any suggestions.

    Guido

     


    Guido Zelenka
    Thursday, April 7, 2011 10:11 PM
  • Hi
       1. you can try to renamed the \windows\system32\mapi32.dll, took the MAPI32.DLL from the Exchange server CD-ROM (from the \setup\i386\exchange\bin folder) and copied it in to the \windows\system32 folder.  Then restart your server. Some servers work and some servers don’t.
       2. If it doesn’t work ,you have to rename mapi32.dll and reinstall sp2 as Sembee said.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Terence Yu Thursday, April 14, 2011 6:08 AM
    Friday, April 8, 2011 6:19 AM
  • Hi
       Can you update your process?
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, April 12, 2011 8:34 AM