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How can I back out a task that has been set to 100% complete in Project Server 2010 RRS feed

  • Question

  • Hi,

    I have a resource who has accidentally set a task to 100% complete, and that has been approved therefore filling in time against the assignments that hasn't really taken place.

    Is there an easy way to back out what he has done?

    Thanks,

    Lee

    Thursday, June 14, 2012 11:12 AM

Answers

  • Lee --
     
    Well, if this is the case, your process is flawed.  A Timesheet period should not be closed until all responsible parties confirm that the Timesheet hours are correct for a particular period, which in your user�??s case, they were not.  In consultation with your Finance department, you may need to have the Project Server administrator reopen old closed time periods so that the user can delete and recreate the relevant Timesheets with the correct hours.
     
    Alternately, instead of going through this nightmare of steps, it might just be easier for the PM to leave the old task completed, even though the data is wrong, and then to add a new task with the correct remaining hours and assigned to the resource in question.  In that case, you would need to run this through your change control process, if you have one, and then add a note to the new task documenting the reason for the new task.  Just an additional thought.  Hope this helps.
     

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Thursday, June 14, 2012 6:59 PM
    Moderator

All replies

  • Lee --
     
    Tell the PM of this project to open the project in Microsoft Project 2010, to select the task in question, and then to click the 0% button in the Schedule section of the Task ribbon.  He/she should then save and republish the project.  Hope this helps.
     

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Thursday, June 14, 2012 12:01 PM
    Moderator
  • Thanks Dale,

    Would that still leave the valid time that the resource had entered on the timesheet in tact?

    Thursday, June 14, 2012 12:08 PM
  • Lee --
     
    I would ask the team member to delete the Timesheet in question and then to re-enter the correct time and resubmit it.  After all, the team member is the person who created this problem, and needs to contribute at least something to the solution.  Hope this helps.
     

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Thursday, June 14, 2012 12:26 PM
    Moderator
  • I certainly agree with your sentiment on the user!! :)

    Unfortunately the timesheet lapses into a period that has already been closed, so not sure how our Finance dept. would feel about that, but thanks for the suggestion.

    Thanks,

    Lee

    Thursday, June 14, 2012 12:45 PM
  • Lee --
     
    Well, if this is the case, your process is flawed.  A Timesheet period should not be closed until all responsible parties confirm that the Timesheet hours are correct for a particular period, which in your user�??s case, they were not.  In consultation with your Finance department, you may need to have the Project Server administrator reopen old closed time periods so that the user can delete and recreate the relevant Timesheets with the correct hours.
     
    Alternately, instead of going through this nightmare of steps, it might just be easier for the PM to leave the old task completed, even though the data is wrong, and then to add a new task with the correct remaining hours and assigned to the resource in question.  In that case, you would need to run this through your change control process, if you have one, and then add a note to the new task documenting the reason for the new task.  Just an additional thought.  Hope this helps.
     

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Thursday, June 14, 2012 6:59 PM
    Moderator