locked
App is not compatible with this device RRS feed

  • Question

  • Whatever I try to download from the Microsoft store shows "App is not compatible with this device" I've tried Pandora, Netflix & several games, but get the same error
    Sunday, October 27, 2019 7:36 AM

All replies

  • Hi,

     

    If you're having problems finding or installing an app, try to reset the windows store:

     

    1.Press the Windows Logo Key  + R to open the Run dialog box, type wsreset.exe, and then select OK.

    2.Wait for the process to finish, and restart your computer.

     

    For more solutions, please refer to the following link:

    https://windowsreport.com/this-app-will-not-work-on-your-device-windows-10/

    Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.

     

    Hope above information can help you.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, October 28, 2019 2:24 AM
  • Hi,

     

    Was your issue solved?

     

    If the reply helped you, please remember to mark it as an answer.

     

    If no, please reply and tell us the current situation in order to provide further help.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, October 29, 2019 7:46 AM
  • Problem is not solved after running wsreset.exe....
    Friday, February 14, 2020 8:12 AM
  • what is your system?
    f.e. Netflix app displays compatibility with x64 only, so on x86 and ARM architecture the message would be correct.
    Friday, February 14, 2020 6:41 PM
  • is there a fix to this????
    Wednesday, March 11, 2020 1:05 PM
  • I read somewhere that updating Windows resolved the issue. In that comment it was said to at least 1909.

    Saturday, July 25, 2020 6:57 PM