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Exchange mail goes to spam on outlook RRS feed

  • Question

  • Hi,

    We have a fresh installation  Exchange Server 2016. The issue is when I send emails to outlook it goes to junk folder only for outlook, for other email service providers it properly reach inbox. I have checked the ip and not blacklisted on any RBLs and also added SPF records. But we are not using the on-premise exchange server as our primary email service so the MX record is pointed to Rackspace server, but I added the exchange server on MX record with low priority. I have added the email header and also added the spf record.

    I am not able to understand email header properly, please suggest a solution 


    "v=spf1 mx ptr ip4:66.***** a:exchange.******.com ?all"


    Received: from BL2NAM02HT072.eop-nam02.prod.protection.outlook.com
     (10.163.199.12) by BM1PR01MB0916.INDPRD01.PROD.OUTLOOK.COM with HTTPS via
     BM1PR01CA0040.INDPRD01.PROD.OUTLOOK.COM; Fri, 5 Jan 2018 15:21:38 +0000
    Received: from BL2NAM02FT007.eop-nam02.prod.protection.outlook.com
     (10.152.76.51) by BL2NAM02HT072.eop-nam02.prod.protection.outlook.com
     (10.152.76.177) with Microsoft SMTP Server (version=TLS1_2,
     cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id 15.20.345.12; Fri, 5
     Jan 2018 15:21:34 +0000
    Authentication-Results: spf=pass (sender IP is 66.************)
     smtp.mailfrom=******.com; hotmail.com; dkim=none (message not signed)
     header.d=none;hotmail.com; dmarc=bestguesspass action=none
     header.from=*******.com;
    Received-SPF: Pass (protection.outlook.com: domain of ********.com designates
     66.********* as permitted sender) receiver=protection.outlook.com;
     client-ip=66.*********; helo=exchange.********.com;
    Received: from exchange.********** (66.********) by
     BL2NAM02FT007.mail.protection.outlook.com (10.152.77.46) with Microsoft SMTP
     Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id
     15.20.345.12 via Frontend Transport; Fri, 5 Jan 2018 15:21:34 +0000
    X-IncomingTopHeaderMarker: OriginalChecksum:93AEEF7A78242E40E3954BD97B6261DE834D2AC049E804B832C0A827658D347A;UpperCasedChecksum:2874E82589B287C3B375E655F3587822AB9C8573AC8233376FCBA88E15E97C47;SizeAsReceived:580;Count:14
    From: Ra********* <**********@**********>
    To: "Ak********@hotmail.com" <**********@hotmail.com>
    Subject: Test
    Thread-Topic: Test
    Thread-Index: AQHThjjbxWL31p9dHUa3jyugSXG2Gg==
    Date: Fri, 5 Jan 2018 15:21:29 +0000
    Message-ID: <1771d991f0d1447bb11c9ea9f1e18d6e@**********>
    Accept-Language: en-GB, en-US
    Content-Language: en-GB
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    x-originating-ip: [42.109.226.50]
    Content-Type: multipart/alternative;
    boundary="_000_1771d991f0d1447bb11c9ea9f1e18d6eexcom_"
    X-IncomingHeaderCount: 14
    Return-Path: **********@**********
    X-MS-Exchange-Organization-Network-Message-Id: 8184ce8d-b4be-4fea-c7a9-08d5545001a1
    X-EOPAttributedMessage: 0
    X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0
    X-MS-Exchange-Organization-MessageDirectionality: Incoming
    X-Microsoft-Exchange-Diagnostics: 1;BL2NAM02FT007;1:iDxduztaOKtW8MN+cDJVb1D6J1OViKIoycsE5KpLd+imLjYAqKp+DLzXseUDGDSIYepu0O1NphyNJCpLUx+ZGDNgAzvIZLMZOOIXVefSjENi+phpE3lBitnbTjvusFFa
    X-Forefront-Antispam-Report: EFV:NLI;SFV:NSPM;SFS:(98901004);DIR:INB;SFP:;SCL:1;SRVR:BL2NAM02HT072;H:exchange.**********;FPR:;SPF:None;LANG:;
    X-MS-Exchange-Organization-AuthSource: BL2NAM02FT007.eop-nam02.prod.protection.outlook.com
    X-MS-Exchange-Organization-AuthAs: Anonymous
    X-MS-PublicTrafficType: Email
    X-MS-Office365-Filtering-Correlation-Id: 8184ce8d-b4be-4fea-c7a9-08d5545001a1
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    X-MS-TrafficTypeDiagnostic: BL2NAM02HT072:
    X-MS-Exchange-EOPDirect: true
    X-Sender-IP: 66.********
    X-SID-PRA: **********@**********
    X-SID-Result: PASS
    X-MS-Exchange-Organization-PCL: 2
    X-Exchange-Antispam-Report-Test: UriScan:;
    X-Exchange-Antispam-Report-CFA-Test: BCL:0;PCL:0;RULEID:(444111537)(595095)(82015058);SRVR:BL2NAM02HT072;BCL:0;PCL:0;RULEID:(100000803101)(100110400095);SRVR:BL2NAM02HT072;
    X-Microsoft-Exchange-Diagnostics: 1;BL2NAM02HT072;4:cqIeT8opC2v+V6P1X1CW5NeDHiZCDzKKJNQI8tgJgWFjZWMZGOxagQkPbfcPNURgt7JWneer2DOwBEiuY255VJfp7p6SKNJ5PR/Z3fHUEtFKPs/1MzJfdxuTRiBUbXrJw2EbJUVmxZ2dooSVQYRIuD90LaS+AufXfmJLmSZS3Cbl8GAEOEp5F819U27/bdLEV0PUvXmgmcgotd+aZsBhi1OE4l4T4MVYIA8TTT4TY96bAygKqYfEBhvsQHh3UORKi7lNKzxZ4dN1hf+crNpMKw==;23:qo7aX9NtHUSA0FrRboHMylj8hM3k8YYsDPKASYJHxzkqnmfxHAGGf2wOApFJjbFuk3qhhZWKJ4M2ndm+noAEDjefC7jZFa/8prAteGV37INKq7u0IXB7u110VW4IfKgjX5oinyVf1xUygV/vq1bYRUrvklA6O8I/wN1AvxL1vVA=;6:4ExWJhxBL0isa1BZSXnMYfcr3BFbJ1Ua+pU68RyfZN/9LihykrGvjXWN1E+R6FHoE3b5CkQQggcwa4Sx3qnuMhZoCFmm+ewNkWQjyiZm9sZZDk3XGgOyz1EAt+LV//1SjhrHPiHO0B5TCuzf4YPyh4G6tbcFD18vtDHV8y3FeDtWa2uwCO583KJ2Vvdm9z/ciuWWppZMOR8tVoGO5qGtJxw7m7prD46owBJ3V0ghixiph3X5iUk8zE7ppqG3Pq9FN4a2zo4k8hQLI6nkARmmVzL2SR/kiKjyYMV1ZQJz1ypp5xMseJ//KP0LG1+njNycIceCFUe3BsQ5ct3FWRbx1kR42iWB29JEPiO9vO1wIiE=
    X-MS-Exchange-Organization-SCL: 1
    X-Microsoft-Antispam-Message-Info: 73yxsPYmTUNX3gqyRvr/D7tQUgZjy5yWR5c5462dhYP68AY8AOcqByTWcmfah4N4RrR5k1vu3DfBdLiARvII+wBifXosJCq5OQKt8sO0xpk=
    X-Microsoft-Exchange-Diagnostics: 1;BL2NAM02HT072;5:bBNMsKi9FRQBcep032zbSTYN3QAve3P4HPSi5vTatIJEr2dTFmZxOodovFTkc1hpHG9EPM0POlh4fQvqRQqrIAIigpSj9VCsYFVsijguWv4dfwV+QEyQBoXyhDBdduDqiT5GyKd1LDWQN+ssSQNZxcmfGCdpJgkqwQeGWoZaFR8=;24:qTh8EppMbKD+1pzTOJREIWK7aTVrYBa18rBRuI9sfuyeKh8PuZlV9k+U60GL3qyJdF0nHBOlkeH8eAU7w1akDthfb1JioWvak4vBZtOY0t4=;7:cK3esbu+3oAQBLvCz5TWqzR/Q3d6NNz3Q4QsJ61S1VO5vg/8yzj675D93vxd6cnSKUQKdFqg8zGxr+2jKL2WlleHHJ53YuuVCHvMDsUDtDf6KlcGrqns+fzLe1FTf5M+kJj5XhOxJJbLJZP4Mzkyd1Yj3LrOb79mWV1FPtPJKkA3BzhE5Us7AdrQIZDOjwGiir5As/kZJN5X0tjxoxatEetHxYBqP2FPt/AX7M1v00hIe8gXcMGryD5ZQMrw2odM
    SpamDiagnosticOutput: 1:99
    SpamDiagnosticMetadata: NSPM
    X-OriginatorOrg: outlook.com
    X-MS-Exchange-CrossTenant-OriginalArrivalTime: 05 Jan 2018 15:21:34.3664
     (UTC)
    X-MS-Exchange-CrossTenant-Network-Message-Id: 8184ce8d-b4be-4fea-c7a9-08d5545001a1
    X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
    X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
    X-MS-Exchange-Transport-CrossTenantHeadersStamped: BL2NAM02HT072
    X-MS-Exchange-Transport-EndToEndLatency: 00:00:04.1540281
    X-MS-Exchange-Processed-By-BccFoldering: 15.20.0386.006
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    Message

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    --_000_1771d991f0d1447bb11c9ea9f1e18d6ee_--


    Friday, January 5, 2018 6:39 PM

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