Word 2007 cannot find the data source when using a NAS RRS feed

  • Question

  • Word 2007 cannot find the the data source (an excel spreadsheet) when the files are residing in an external network drive.  If I move both documents to a local drive, word opens the document and links it to the spreadsheet with no problem.  Otherwise I get an error message that starts with a hex number, i.e., "7CFE5F11 is a mail merge main document.  Word cannot find its data source, S:\...\document name (S:\ is my NAS drive).
    So every time I need to use both documents together I have to reconnect them again manually.  BTW, I am connecting both documents using MS Excel Worksheet via DDE (.xls)
    Saturday, September 15, 2012 12:23 AM


  • Hi,

    The same error message can be found in the following KB. I would suggest you try the workaround to see if it can work, even though the NAS system may not be Windows Server 2003-based:

    Best Regards

    • Marked as answer by Cristin Yan Friday, September 28, 2012 3:02 AM
    Tuesday, September 18, 2012 3:11 AM