Hi,
If your email account can be accessed on the web mail but you have encountered some problems while configuring your account on Outlook client, I would appreciate it if you could provide me with more details or error messages so that we can help you better.
And if you are not sure how to configure your account, please refer to this
article.
If you can’t log in your Hotmail account via the
Outlook.com sign-in page, please refer to the section “Can't sign in to Hotmail or Outlook.com” of this
article. And here we mainly focus on general issues about Office desktop client, so if the issue continues, it is suggested to post a new thread to the
dedicated Answers community for outlook.com.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thanks for your understanding
and hope your question will be resolved soon.
Hope this can be helpful.
Regards,
Aidan Wang
Please remember to
mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact
tnsf@microsoft.com.
Click
here to learn more. Visit the dedicated
forum to share, explore and
talk to experts about Microsoft Teams.