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Proclarity cache issue on distributed enviroment RRS feed

  • Question

  • Hello,

    we have proclarity analytical server 6.3 SP3 installed on 2 webfront servers with performance point 2007 and sharepoint 2007 in distributed enviroment , both instances use the same DB and have the same configrations.

    we have created some proclarity reports and we using these report in perfromance point proclarity reports that are deployed to sharepoint ,the dashboard working very well locally, but when we access it using load balance name it working some times and sometimes it gives error (404 - File or directory not found) or Your request could not be completed when we try to drill down.

     

    we got the below error from server Event Viewer

    Event Type: Error
    Event Source: ProClarity Server
    Event Category: None
    Event ID: 4
    Date:  27/11/2011
    Time:  04:22:55 م
    User:  Domain\User
    Computer: ----
    Description:
    Error when accessing page "SIP" ({94d8a6b2-f513-4deb-b1bc-9e6067f58687})
    from book "Reports" (
    {3A3372B8-3410-4E90-95A4-F9E2D76E5C9A})

    Cache File Name: 
    (unknown)

    Call Stack:

    Location: line #14413 of file QueryImpl.cpp
     - Error-code: (0x6),
     Error-number: 0x8030000e
     - Invalid views object

    Location: line #2566 of file QueryImpl.cpp
     - Error-code: (0x22),
     Error-number: 0x8030000e
     - Invalid views object

    Location: line #1295 of file QueryImpl.cpp
     - Error-code: (0x1),
    Error-number: 0x8030000e
     - get_Layout()

    Location: line #4510 of file QueryImpl.cpp
     - Error-code: (0x18),
     Error-number: 0x8030000e
     - Error - CreateQueryHTML()

     

    Please any one could help me??

     I´m try to look a solution on the forums but i can´t find any solution, i think that it could be the cache, I tried to disable it but it didn't solve the issue.

    • Edited by ASA_PRO Tuesday, November 29, 2011 10:55 PM
    Sunday, November 27, 2011 4:12 PM