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SCSM 2012 SP1 : Review Activity Notification RRS feed

  • Question

  • Hello experts,

    I have a requirement like below:

    1. When the reviewer to the activity is added to the review activity and if the status of the activity is "In progress" then a notification to be triggered to the reviewer.

    2. Incase the reviewer name is updated, a new notification should go.

    3. When the review is completed, a notification should be sent to the Change Assigned To User.

    Are these 3 notifications possible using the GUI in SCSM. If not, how to achieve it.

    Thanks,


    Thanks

    Monday, December 9, 2013 1:04 PM

All replies

  • Hi MSSQL-DB

    I don't think you are going to be able to achieve what you need in the console.  I would imagine your best bet at this point would be to use Orchestrator to monitor the creation and update of the related objects (reviewers)  It might be a little complex, but it should be achievable.

    Cheers

    Shaun

    Monday, December 9, 2013 4:38 PM