locked
User cannot login to SharePoint RRS feed

  • Question

  • We have several users that cannot login to SharePoint. It prompts them for their login but then just keeps re-prompting and eventually locks their account. I tried increasing the Permissions of the users to Full Control and that doesn't help. Any ideas?
    Thursday, January 19, 2012 7:30 AM

Answers

  • Check and see if their AD accounts are set to require them to change their password at next log-in. If this is set, SharePoint will not allow them to log in until they've changed their password or that flag's been removed.

    If it's not that, take a look at the security logs on the server and see if any additional information is available there (or you might want to check the security logs of your DC as well) as to why they're not allowed to log in.

    John


    MCITP and MCTS: SharePoint, Virtualization, Project Server 2007
    My books on Amazon: The SharePoint 2010 Disaster Recovery Guide and The SharePoint 2007 Disaster Recovery Guide.
    My blog: My Central Admin.
    • Proposed as answer by Victor Chataboon Thursday, January 19, 2012 3:54 PM
    • Marked as answer by Wayne Fan Friday, January 27, 2012 5:49 AM
    Thursday, January 19, 2012 2:30 PM