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Encrypted WiFi issue

    Question

  • i m unable to access any encrypted wifi on my pc

    WPS PSK2 is not accessable 

    plz. hlp me out

    Monday, September 3, 2018 8:58 PM

All replies

  • Hi

    Is any error message when you connect to the encrypted wifi? You also can switch to another network environment to have a test.

    If it only happens on your current environment, then I would like you to troubleshoot as follows:

    1Run the Network Troubleshooter.

    2Release/Renew IP Address.

    3Uninstall security software and disable firewall.

    4Make sure that your adapter and router are using the same security type.

         Or change to another encryption method to test.

    5Remove the wireless profile and re-connect.

    6Reboot Your Wireless Router.

    7If it's convenient for you, change the channel on the wifi router to test.

    If the issue still persists or the issue happens on all network environment, try to update the wireless network card driver from the hardware manufacturer's official website.

    Hope these could be helpful.


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    Tuesday, September 4, 2018 9:30 AM
  • how to renew my ip address in Win.8.1

    Plz. sir hlp me out, it is utterly important for me

    Sunday, September 9, 2018 5:57 AM
  • Hi,
    You can refer to the following steps:
    1、Press Windows key and R key at the same time. Open the Run box and then enter cmd.
    2、Type ipconfig /release at the Command Prompt window, press Enter, it will release the current IP configuration.
    3、Type ipconfig /renew at the Command Prompt window, wait for a while, the DHCP server will assign a new IP address for your computer.

    Regards,


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Sunday, September 9, 2018 3:07 PM