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Microsoft Windows Server Patches not installing on 2008 R2 Standard (SP1). RRS feed

  • Question


  • Hi Team,

    1) While installing patches manually on 2008 R2 servers Getting message as 

    "The Windows Modules Installer must be updated before you can install this package. 
    Please update the windows modules installer on your computer , then retry setup. "

    Even viewer error: 

    The Windows Modules Installer must be updated before you can install this package (Command line: ""C:\Windows\system32\wusa.exe" "C:\temp\win 2008R2\win 2008R2\windows6.1-kb4550905-x64_ec45614587de8c5caeeaddce84ab2d1b0ac918d7.msu"        ")


    2) We have downloaded MSU instaler from below MS link and try to install the KB2533552 on server but it's not installing 

    Getting message as " The update is not applicable to your computer"


    URL:  https://support.microsoft.com/en-us/help/925316/error-message-when-you-install-a-msu-update-package-on-a-computer-that


    Is Microsoft supporting 2008 R2 OS?
    if not, why we have 2008 R2 patches available for these servers. 
    How can we fix this patches not installing on 2008 R2 servers?

    Could you please help me on this issue?

    Thanks in Advance!


    Thanks & Regards, Balaji G (from microsoft alert forum)


    Saturday, May 30, 2020 8:02 AM

Answers

All replies

  • Hi,

    Windows Server 2008 R2 has reached end of support on January 14, 2020, you will only be able to new receive updates if you have purchased extended security patches support.

    "The update is not applicable to your computer" can have many meanings:

    • Update is superseded
    • Update is already installed
    • Wrong update for architecture
    • Missing prerequisite update

    https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-troubleshooting#the-update-is-not-applicable-to-your-computer

    Best regards,
    Leon


    Blog: https://thesystemcenterblog.com LinkedIn:

    Saturday, May 30, 2020 8:21 AM
  • I'd verify system and servicing health by running;

    sfc /scannow

    also system update readiness tool

    https://support.microsoft.com/en-us/kb/947821

    Then check for errors in;
    %SYSTEMROOT%\Logs\CBS\CheckSUR.log

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Saturday, May 30, 2020 12:24 PM
  • Hi Balaji,
     
    Thanks for your posting.
     
    On January 14, 2020, support for Windows Server 2008 and 2008 R2 ended. That means regular security updates have also ended. Customers who have purchased Extended Security Update (ESU) can continue to receive updates.
     
    For more information, please refer to the following links:
    https://support.microsoft.com/en-us/help/4522133/procedure-to-continue-receiving-security-updates
     
    If you have any updates, please keep us in touch.
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, June 1, 2020 1:31 AM
  • Hi Balaji,
     
    It seems there is no update for a couple of days. May we know the current status of the problem? Is there any other assistance we can provide?
     
    If you have any questions, please keep us in touch.
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, June 3, 2020 12:55 AM
  • Im also seeing this on two of our servers running 2008R2.  Microsoft has released the July security rollup packages for the DNS critical vulnerability regardless of extended support (https://support.microsoft.com/en-us/help/4569509/windows-dns-server-remote-code-execution-vulnerability) but none of them will install because of this same issue.

    When I try to download the patches to fix the installer module, I dont get the 'update is not applicable' but rather 'update is already installed'.

    Tuesday, July 14, 2020 11:53 PM
  • Extended support is a paid option that requires unlocking.  Contact your Microsoft supplier for details
    Wednesday, July 15, 2020 12:58 AM
  • The fix for me was installing the July 2020 Service Stack update (which was released a day or two before the security ones), but thanks for informing this thread, yet again for the 3rd time, that ESU is required.

    • Proposed as answer by JLMcCon Wednesday, July 15, 2020 6:17 AM
    Wednesday, July 15, 2020 2:11 AM
  • Thank you NickA-99.  The servicing stack update was the answer! (KB4565354 in the update catalog for those wondering).

    So the correct order is:

    1. 2020-07 Servicing Stack update (KB4565354), then

    2. 2020-07 Rollup (KB4565524) or 2020-07 Security only (KB4565539)

    Sticking to that order seems to work.  NickA-99 was incredibly helpful!

    Wednesday, July 15, 2020 6:17 AM
  • i am trying to patch up 2008 r2 standard version. 

    and getting the same error message as ported. is there any way to work things out for this july update.

    i have tried no 1 and getting the error message as in the question. Don't understand why?

    Wednesday, July 15, 2020 4:00 PM
  •          

    Hi Rita,

    i think we have ESU in place , but facing the same error what is your say on this?

    awaiting your reply.



    Wednesday, July 15, 2020 4:21 PM