Driver software won't load when usb device is plugged in. RRS feed

  • Question

  • When I plug my Creative Zen Sleek Photo mp3 player into the usb port on my Vista Home Premium laptop, it says the device driver software failed to load and shows an error code 10 in the device manager. I plugged this same player into my sister's Vista Home Basic laptop and it loaded correctly on the first try and was visible in Windows Media Player 11 as it should be. Can anyone help me?
    Monday, September 21, 2009 5:16 PM