Sequencing Alcatel-Lucent 5620 Service Aware Manager (SAM)

    General discussion

  • Application Name:  Alcatel-Lucent 5620 Service Aware Manager (SAM)

    Application Version:  Release 8.0

    Company Name: Alcatel-Lucent

    Sequencer Version: 4.6

    App-V Client Version Tested On: 4.5

    Operating System Sequenced On: Windows Server 2008

    Pre-requisites: Java VM

    Client Operating Systems Successfully Deployed To: Windows Server 2008

    Posted by Microsoft Employee: Mark Stanfill (


    Steps to Sequence the Application:

    1. Launch the Sequencer and install the application using default settings, with the exception of the installation path, which should be changed to the Q: drive as usual (q:\sam.001 in this example)
    2. Complete the 5620 SAM client installation
    3. With the Sequencer still running, open Explorer and navigate to q:\sam.001\client\nms\bin\config.  Edit the ACL on the folder to give Users (or Authenticated Users, a custom security group, etc) change permissions on the folder.  Users need to be able to create new files and overwrite existing files in this folder.
    4. Complete sequencing.


    Known Issues/Limitations:

    On first launch, the client attempts to create a file named "clientdownload.xml".  If this fails, you will receive an error similar to:


    SAM Auto Update Client

    File could not be retrieved, File or Directory Permission problem: Q:\sam.001\client\nms\bin\..\..\nms\config\clientdownload.xml.

    The ACL changes to the config folder in the steps above resolve this issue.



    Descriptive Tags:

    Alcatel-Lucent 5620 Service Aware Manager (SAM) auto update client autoupdateclient SAM update client



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    Thursday, May 5, 2011 9:57 PM