locked
Global address list only visible to the administrator RRS feed

  • Question

  • Hello there

    When I log on with administrator I get global address book

    but when logging with any other users only the administrator appear on global address book

    I am using outlook 2007 and exchange 2010

    thank you

    Monday, April 2, 2012 4:17 PM

Answers

  • See going further will pls let me know is the issue with one user or all of the user except Administrator ?

    Have you your tried unchecking the cached mode in outlook.  

    if outlook is not in cached mode it will pick up new accounts in GAL from a GC within minutes, if outlook is in cached mode it uses the offline address book files. OAB must be created on your server and later downloaded to outlook.

    • Marked as answer by AhmedBakr Monday, April 2, 2012 5:05 PM
    Monday, April 2, 2012 4:59 PM

All replies

  • Did you tried with OWA , please post the results .. ? Thanks 

    Monday, April 2, 2012 4:37 PM
  • it's visible with OWA sir but it's not working with outlook
    Monday, April 2, 2012 4:53 PM
  • See going further will pls let me know is the issue with one user or all of the user except Administrator ?

    Have you your tried unchecking the cached mode in outlook.  

    if outlook is not in cached mode it will pick up new accounts in GAL from a GC within minutes, if outlook is in cached mode it uses the offline address book files. OAB must be created on your server and later downloaded to outlook.

    • Marked as answer by AhmedBakr Monday, April 2, 2012 5:05 PM
    Monday, April 2, 2012 4:59 PM
  • Thank you sir it did really work I didn't know about Outlook cache mode , this really help ... Thank you
    Monday, April 2, 2012 5:06 PM