Windows 8 Stop responding

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  What troubleshooting have you done so far? 
  
  Please provide as many more details as you can.
  
  Before asking a technical question by e-mail, or on a website forum, do the following:
  
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  Suggestions for asking for help on a site.
  http://support.microsoft.com/kb/555375
  http://www.catb.org/~esr/faqs/smart-questions.html
  http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/what-information-to-post-in-the-windows-update/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

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  • Marked as answer by Juke Chou Sunday, April 28, 2013 3:42 PM

  Thursday, April 4, 2013 6:06 PM
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  Press the CAPS LOCK key on the keyboard when you see the freeze. Does the light on the keyboard toggle? If yes, you have a software issue, if not you have a hardware issue.

  If it is a software issue, remove all 3rd party tools from startup (clean boot). If it is a hardware hang, update the BIOS, undo all OC, load the default BIOS settings.

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  • Marked as answer by Juke Chou Sunday, April 28, 2013 3:42 PM

  Thursday, April 4, 2013 6:56 PM

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