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file not valid

    Question

  • I have several playlists which now will not open. when i open the file location it has a message which says file not valid. some of the files were downloaded from Amazon, some from CD's. They have been running fine for months prior to this.
    Saturday, May 26, 2018 5:22 PM

All replies

  • Hi,

    What's the format of those files?

    Are there any error messages recorded in Event Viewer\Windows logs\Application?

    Did you perform any actions before the issue occur?

    Which application do you use to open or play them?

    Try to change with another software to play or open it.

    We also could copy them out and try to play on another computer.

    Bests,

    Joy.


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    Monday, May 28, 2018 9:14 AM
    Moderator