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BSOD on a fresh install after installing updates from MS. DIT RRS feed

  • Question

  • Did a fresh install on a laptop today, and after running the initial updates and nothing else, I get the BSOD. Here's a quick rundown on the error, as well as system specs:

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7100.2.0.0.256.1
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    c000021a
      BCP1:    FFFFF8A0036261C0
      BCP2:    00000000C0000189
      BCP3:    0000000000000000
      BCP4:    0000000000000000
      OS Version:    6_1_7100
      Service Pack:    0_0
      Product:    256_1





    OS Name    Microsoft Windows 7 Ultimate
    Version    6.1.7100 Build 7100
    Other OS Description     Not Available
    OS Manufacturer    Microsoft Corporation
    System Name    ******-LAPTOP
    System Manufacturer    TOSHIBA
    System Model    Satellite L305D
    System Type    x64-based PC
    Processor    AMD Turion(tm) X2 Dual-Core Mobile RM-70, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date    Insyde Corp. 1.50, 2/27/2009
    SMBIOS Version    2.4
    Windows Directory    C:\Windows
    System Directory    C:\Windows\system32
    Boot Device    \Device\HarddiskVolume1
    Locale    United States
    Hardware Abstraction Layer    Version = "6.1.7100.0"
    User Name    ******-Laptop\******
    Time Zone    Eastern Daylight Time
    Installed Physical Memory (RAM)    3.00 GB
    Total Physical Memory    2.75 GB
    Available Physical Memory    2.12 GB
    Total Virtual Memory    5.49 GB
    Available Virtual Memory    4.77 GB
    Page File Space    2.75 GB
    Page File    C:\pagefile.sys


    I have made no changes to it, installed no programs on it, only the Windows Update. I also have the minidump file on hand if anyone wants it, which may hold a clue to the issue that I'm having.

    Any ideas?
    Monday, June 8, 2009 4:54 PM

Answers

All replies

  • I just wiped the harddrive and installed the 32 bit version of Win 7. Not sure why the 64 bit failed so often... But, so far, so good.

    /hopefully...
    Tuesday, June 9, 2009 3:39 PM
  • Apply your updates 1 at a time to find the culprit that produces the blue screen.

    Asus P5Q3 Deluxe WiFi, Intel E8500 processor, 8gb DDR3 Gskill, Evga Nvidia Geforce 9800GT 512mb, onboard Marvel lan, onboard Ralink Wifi, Onboard Soundmax, 1 500gb Sata 2 hard drive, 1 sata DVD drive. Win Bus 64, Win 7 64, Mac os x 10.5.7 Please return to forum and post your results.
    Tuesday, June 9, 2009 3:50 PM
  • Tried that... After each individual update downloaded and installed (I wouldn't even download them all at the same time to be sure), I would go so far as to manually create a backup and an image of the c:\. After installing an update that caused a BSOD, I would restore it the previous image, but the BSOD would still show up. I tried installing different updates in order listed, out of order listed, but to no avail.

    Tuesday, June 9, 2009 3:53 PM
  • If you were able to install some updates and then eventually get a BSOD, I would re-install Win 7,
    install updates that worked and skip the rest.
    Asus P5Q3 Deluxe WiFi, Intel E8500 processor, 8gb DDR3 Gskill, Evga Nvidia Geforce 9800GT 512mb, onboard Marvel lan, onboard Ralink Wifi, Onboard Soundmax, 1 500gb Sata 2 hard drive, 1 sata DVD drive. Win Bus 64, Win 7 64, Mac os x 10.5.7 Please return to forum and post your results.
    Tuesday, June 9, 2009 3:56 PM
  • Tried that too!  :)  

    Sometimes, an update would cause a BSOD (such as the updates for the graphics drivers, or the touchpad, or the ethernet), but sometimes they wouldn't.
    ::shrugs::

    I went through 3 separate fresh installs of Win7 64 bit, all giving the same error codes each install. I'm pretty sure there may be something about my laptop that just isn't 'clicking' with the RC... A BSOD with an OS still in trial mode is to be expected, but it kind of stinks not being able to get a definitive answer on exactly what is causing it, because it seemed to be different updates that would cause the BSOD every install or recovery.
    Tuesday, June 9, 2009 4:05 PM
  • Can you try removing all but 1 stick of memory

    Asus P5Q3 Deluxe WiFi, Intel E8500 processor, 8gb DDR3 Gskill, Evga Nvidia Geforce 9800GT 512mb, onboard Marvel lan, onboard Ralink Wifi, Onboard Soundmax, 1 500gb Sata 2 hard drive, 1 sata DVD drive. Win Bus 64, Win 7 64, Mac os x 10.5.7 Please return to forum and post your results.
    Tuesday, June 9, 2009 4:07 PM
  • Yep, tried running only with only 1x 2 gig stick in there, also tried running with just the 1 gig stick, and reseated both as well.

    I pondered running the unsupported version of the RC (version 7204, or something like that), but I don't really trust downloading it off of some torrent site just to have it end up fragging the rest of my partitions.

    I'll give it another shot this weekend, I guess.
    Tuesday, June 9, 2009 4:25 PM
  • Before you proceed to version something, you could look at this (XP) support page: http://support.microsoft.com/kb/156669/en-us. Perhaps it helps, if only to localize the source of the problem.
    Mobile AMD64 3000+, VIA Apollo K8T800 chipset, 1 G RAM, ATIRadeonMobility 9700, 20x DVDRW, C:XPSP3 (55G),D:WIN7 (25G),F:DATA (250G)
    Tuesday, June 9, 2009 5:19 PM