error in using e pass digital signature RRS feed

  • Question

  •  " automation server cannot creat object please select correct digital signature"

    I am using ie 11

    Thursday, June 1, 2017 5:36 PM

All replies

  • Since when this problem started?

    Would you mind post back steps to reproduce this problem?

    Thursday, June 1, 2017 8:23 PM
  • Hi,

    When did the issue occur?

    Does the issue only occur on a specify website or specify browser?

    Are there any error code recorded in Event Viewer(Windows Logs\Applications, System)?

    At first, please update your Windows to the latest version through Windows Update.

    Turn off antivirus software and firewall temporarily.

    Please try the following steps to check the issue again.

    1.Go to IE -> Options and click on the Security tab

    2.Select the zone that the website with the Automation server error is in

    3.Click Custom Level…

    4.Enable Initialize and script ActiveX controls is not marked safe for scripting

    However, for security reasons, it might be better to add the site (if you trust it) to the Trusted Sites zone manually, rather than enable the setting for all websites in the internet zone.

    Best regards,


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    • Proposed as answer by Joy-Qiao Thursday, July 20, 2017 8:57 AM
    Monday, June 5, 2017 10:35 AM