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Patches are not getting download to downstream servers. RRS feed

  • Question

  • Hi All,

    In my environment approved Patches are not getting download to client (win 2008 servers). 

    its taking too long time to download. But in WSUS console still it showing that 0% only.

    Is there are solution to solve this. Please find the log files as below. 

    2016-10-13 08:22:08:424 568 e48 AU #############
    2016-10-13 08:22:08:424 568 e48 AU ## START ##  AU: Search for updates
    2016-10-13 08:22:08:424 568 e48 AU #########
    2016-10-13 08:22:08:440 568 e48 AU <<## SUBMITTED ## AU: Search for updates [CallId = {BC421D4B-8D96-4BE5-889B-8854842A85A6}]
    2016-10-13 08:22:08:440 568 17c Agent *************
    2016-10-13 08:22:08:440 568 17c Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-10-13 08:22:08:440 568 17c Agent *********
    2016-10-13 08:22:08:440 568 17c Agent  * Online = Yes; Ignore download priority = No
    2016-10-13 08:22:08:440 568 17c Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-10-13 08:22:08:440 568 17c Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2016-10-13 08:22:08:440 568 17c Agent  * Search Scope = {Machine}
    2016-10-13 08:22:08:705 568 17c Setup Checking for agent SelfUpdate
    2016-10-13 08:22:08:768 568 17c Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2016-10-13 08:22:08:783 568 17c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2016-10-13 08:22:08:862 568 17c Misc Microsoft signed: Yes
    2016-10-13 08:22:09:158 568 17c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2016-10-13 08:22:09:158 568 17c Misc Microsoft signed: Yes
    2016-10-13 08:22:09:237 568 17c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2016-10-13 08:22:09:315 568 17c Misc Microsoft signed: Yes
    2016-10-13 08:22:09:315 568 17c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2016-10-13 08:22:09:315 568 17c Misc Microsoft signed: Yes
    2016-10-13 08:22:09:690 568 17c Setup Determining whether a new setup handler needs to be downloaded
    2016-10-13 08:22:09:690 568 17c Setup SelfUpdate handler is not found.  It will be downloaded
    2016-10-13 08:22:09:690 568 17c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2016-10-13 08:22:10:987 568 17c Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2016-10-13 08:22:10:987 568 17c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2016-10-13 08:22:11:033 568 17c Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2016-10-13 08:22:11:033 568 17c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2016-10-13 08:22:11:096 568 17c Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2016-10-13 08:22:11:096 568 17c Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2016-10-13 08:22:44:315 568 17c PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2016-10-13 08:22:44:315 568 17c PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://XXXXXXX/ClientWebService/client.asmx
    2016-10-13 08:22:44:846 568 17c PT WARNING: Cached cookie has expired or new PID is available
    2016-10-13 08:22:44:846 568 17c PT Initializing simple targeting cookie, clientId = 52609681-e105-40db-96a4-81d923414a24, target group = WSUS_Servers01t, DNS name = XXXXXXX
    2016-10-13 08:22:44:846 568 17c PT  Server URL = http://XXXXXXX/SimpleAuthWebService/SimpleAuth.asmx
    2016-10-13 08:23:55:722 568 17c PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2016-10-13 08:23:55:722 568 17c PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://XXXXXXX/ClientWebService/client.asmx
    2016-10-13 09:07:21:629 568 1174 AU Triggering AU detection through DetectNow API
    2016-10-13 09:07:21:629 568 1174 AU Piggybacking on an AU detection already in progress

    Thanks & Regards,

    Rajaram



    Thanks & Regards, Rajaram

    Thursday, October 13, 2016 3:51 AM

Answers

  • Hi Rajaram Narayanan,

    Let me confirm the issue with you, clients unable to download updates from WSUS server, in WSUS console, "installed" updates shows as 0%. Then is the WSUS server a downstream WSUS server? Correct me if I misunderstand.

    If so, please check if clients report to the WSUS console correctly, check if there are updates shows as needed by clients, and ensure needed updates are approved for install;

    On clients, what message do you get after doing "Check for update"? Enable clients could contact with the WSUS server correct, and enable the update file type is added in WSUS IIS site>MIME type.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, October 18, 2016 9:08 AM

All replies

  • Hi Rajaram,

    1. What is the version of your WSUS server?

    2. Please check WSUS overview>download status, if there are updates stuck downloading, please check WSUS event log in event viewer, check if there are error 364, it will indicate why WSUS fail to download updates;

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 13, 2016 7:25 AM
  • Hi Anne,

    Thanks for your Support.

    Am using Win Server 2008 Datacenter OS.

    Management Console version : 3.0

    Version : 6

    Build No : 6002 SP2

    There in no event ID 364.

    In WSUS Console---> Updates Tab---> All Updates---> Install /Not Applicable percentage is 0% only. This is that issue.

    Thanks & Regards,

    Rajaram 


    Thanks & Regards, Rajaram

    Friday, October 14, 2016 2:57 AM
  • Hi Rajaram Narayanan,

    Let me confirm the issue with you, clients unable to download updates from WSUS server, in WSUS console, "installed" updates shows as 0%. Then is the WSUS server a downstream WSUS server? Correct me if I misunderstand.

    If so, please check if clients report to the WSUS console correctly, check if there are updates shows as needed by clients, and ensure needed updates are approved for install;

    On clients, what message do you get after doing "Check for update"? Enable clients could contact with the WSUS server correct, and enable the update file type is added in WSUS IIS site>MIME type.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, October 18, 2016 9:08 AM
  • Hi,

    Could the above replies be of help? If yes, you may mark it as answer, if not, feel free to feed back.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, October 24, 2016 2:53 AM