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Lync Server 2010 - Config Call Forwarding and Simultaneous RRS feed

  • Question

  • Hi all,

    I 'm working on Lync Server 2010 product which is intergrated with Cisco Voice Gateway

    Now, I want to disable call forwarding and Simultaneous Rings features order to prevent users from forwarding to their mobile

    I 've configured both global and a new user Voice policy without these features selected. However, In Lync Client, users are still able to configure them in Option > Call Forwarding Setting. Therefore, when a Lync to Lync call occur, their mobile ring!

    I don't know why Voice Policies not worked. Do I missed any steps?

    Is there a way to prevent users from configuring them in Lync Client (ex: gray out these button)

    Tks for reading, any idea is appreciated!

    Friday, August 10, 2012 10:14 AM

Answers

  • Can you re-publish the Lync topology (open Topology Building, download existing topology and then publish again)?  This will fix any file share related permissions that you seem to be having.


    Tim Harrington | Lync: MCM/MVP | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington

    • Marked as answer by Sharon.Shen Tuesday, August 14, 2012 5:16 AM
    Monday, August 13, 2012 12:46 PM
  • Hi Tim,

    Exactly the issue is related to file share permission, I configured it manually yesterday and the problem has been fixed.

    Replication process work and system follow the polices configured!

    However, your suggestion maybe more correctly.

    tks for your idea

    NT4

    • Marked as answer by Sharon.Shen Tuesday, August 14, 2012 5:16 AM
    Tuesday, August 14, 2012 2:31 AM

All replies

  • Have you set both values for the Client-Policy also to False and after synchronization relogin the client?

    AllowSimulRing             : False
    AllowCallForwarding        : False


    regards Holger Technical Specialist UC

    Friday, August 10, 2012 10:56 AM
  • It is correct to uncheck those items in the voice policy.  If you have unchecked them in the Global and do not have any other voice policies, the clients should be picking that up.  If a user is assigned a user-level voice policy, then make sure the settings are unchecked there as well.  Has replication occurred successfully (Get-CsManagementStoreReplicationStatus)?  Have you logged off and back into the Lync client?

    Tim Harrington | Lync: MCM/MVP | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington

    Friday, August 10, 2012 1:17 PM
  • Hi,AnhNT4,

    Please check what Holger and Tim said,also please make sure you have assign the voice policy for your users after you configure them.You can run Get-CsVoicePolicy with specified scope to verify the current policy for your users and run Grant-CsVoicePolicy to assign the new policy if it doesn't exist on these users.

    B/R

    Sharon


    Sharon Shen

    TechNet Community Support

    ************************************************************************************************************************

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    Monday, August 13, 2012 2:58 AM
  • Hi all,

    I 've checked the topology in Lync Control Panel, I saw that the replication is not work.

    Event Viewer said that there are error related to these service: File Transfer Agent, Replica Replicator Agent.

    Additionally, there is only one Lync Standard Service in my environment.

    may be the reason is here, I 'm still working on it.

    What do you thing?

    tks for reading

    NT4

    Event 1034: File Transfer

    Microsoft Lync Server 2010, File Transfer Agent service encountered an error while accessing a file share and will continuously attempt to access this file share until this issue is resolved. While this condition persists, replication to replica machines might not occur.

    Access denied. (\\lync.xxx.org\xds-replica\from-master\data.zip)
    Cause: Possible issues with file share permissions. This can occur if the computer hosting the file share has outdated cached credentials for the computer that is trying to access the file share.

    Event 3023:Replica Replicator Agent.

    File transfer failed. Microsoft Lync Server 2010, Replica Replicator Agent will continuously attempt to replicate with these machines. While this condition persists, this replica machine might not be receiving replication service.

    Replica file transfer failures:
    LYNC.unishanoi.org: Invalid Path. (Can't watch C:\RtcReplicaRoot\xds-replica\from-master.)

    Cause: Possible issues with writing files to the file share listed above.
    Resolution:
    Check the accessibility of the file share listed above.

    Monday, August 13, 2012 4:27 AM
  • Can you re-publish the Lync topology (open Topology Building, download existing topology and then publish again)?  This will fix any file share related permissions that you seem to be having.


    Tim Harrington | Lync: MCM/MVP | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington

    • Marked as answer by Sharon.Shen Tuesday, August 14, 2012 5:16 AM
    Monday, August 13, 2012 12:46 PM
  • Hi Tim,

    Exactly the issue is related to file share permission, I configured it manually yesterday and the problem has been fixed.

    Replication process work and system follow the polices configured!

    However, your suggestion maybe more correctly.

    tks for your idea

    NT4

    • Marked as answer by Sharon.Shen Tuesday, August 14, 2012 5:16 AM
    Tuesday, August 14, 2012 2:31 AM