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Office 2007 program and file icons are generic. However, associations still work. RRS feed

  • Question

  • Running Windows 7. This occurs in Explorer and Start menu.

    I have have tried:

    *  creating a new user account. No change when viewed in new account.

    * Clicked "change" when Office 2007 selected in Programs control panel to try to repair. Nothing happens.

    * Rebuilt icon database multiple times. No change.

    The second list item suggests a problem with the installer. Any suggestions?

    Thanks,

    Tom

    Sunday, September 16, 2012 8:14 PM

Answers

  • Hi,


    I suggest reinstall the Office program to check the result.


    You can refer to the following KB:


    How to uninstall or remove Microsoft Office 2007 suites

    http://support.microsoft.com/kb/928218


    Meanwhile, you can post this issue in Microsoft Office for further discussion.


    Hope this helps 


    Vincent Wang

    TechNet Community Support

    • Marked as answer by Leo Huang Thursday, September 27, 2012 7:10 AM
    Tuesday, September 18, 2012 9:09 AM