Hi,
I am afraid your Active X control is too old to run on mode modern browser.
Double check if you turn on the ActiveX correctly:
To change ActiveX settings
- In Internet Explorer, select the Tools button , and then select
Internet options.
- On the Security tab, select Custom level, and then under
ActiveX controls and plug-ins, do one the following:
Allow Automatic prompting for ActiveX controls by selecting
Enable.
Allow Internet Explorer to Display video and animation on a webpage that doesn't use external media player by selecting
Enable.
Allow Internet Explorer to Download signed ActiveX controls
by selecting Enable, or Prompt if you want to be notified each time this happens.
Allow Internet Explorer to Run ActiveX controls and plug-ins by selecting
Enable, or Prompt if you want to be notified each time this happens.
Allow Internet Explorer to Script ActiveX controls marked safe for scripting by selecting
Enable, or Prompt if you want to be notified each time this happens. - Select OK, and then select OK again.
The detailed information, read this article:
https://support.microsoft.com/en-sg/help/17469/windows-internet-explorer-use-activex-controls
If the issue persists, you have to update your ActiveX control to adjust the browser:
Out-of-date ActiveX control blocking
https://docs.microsoft.com/en-us/internet-explorer/ie11-deploy-guide/out-of-date-activex-control-blocking
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