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Why there's a difference in the ATA Gateway size on each DC ? RRS feed

  • Question

  • Hi,

    I have 2 DC's and installed with ATA Lightweight Gateway version: 1.7.5402.41928. But when I check in the Program Size i.e. Under Control Panel > Program and Features. I observe the following in both the DC Machines:

    1. DC 1 ATA Lightweight Gateway Size:129 MB
    2. DC 2 ATA Lightweight Gateway Size:233 MB

    Why there's a difference in the ATA Gateway Size in both the dc machines?



    Tuesday, January 31, 2017 8:53 AM

Answers

  • Hello Rahul,

    On my two DCs, both of the size are 233MB, and the version of ATA Lightweight Gateway is 1.7.5757.57477. On DC1, you may check if there are any error logs from the location below. There is a chance that the ATA Lightweight Gateway is installed incompletely.

    C:\Program Files\Microsoft Advanced Threat Analytics\Gateway\Logs

    Also, please double check the version for ATA Lightweight Gateway on the two DCs, and make sure there are identical.

    Best regards,
    Andy Liu

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Wednesday, February 1, 2017 2:09 AM

All replies

  • Hello Rahul,

    On my two DCs, both of the size are 233MB, and the version of ATA Lightweight Gateway is 1.7.5757.57477. On DC1, you may check if there are any error logs from the location below. There is a chance that the ATA Lightweight Gateway is installed incompletely.

    C:\Program Files\Microsoft Advanced Threat Analytics\Gateway\Logs

    Also, please double check the version for ATA Lightweight Gateway on the two DCs, and make sure there are identical.

    Best regards,
    Andy Liu

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Wednesday, February 1, 2017 2:09 AM
  • Hello Rahul,

    You may also check the ATA deployment logs below, which can be found at:  C:\Users\Administrator\AppData\Local\Temp (or one directory above %temp%).

    Microsoft Advanced Threat Analytics Gateway_YYYYMMDDHHMMSS.log - This log lists the steps in the process of the deployment of the ATA Gateway. Its main use is tracking the ATA Gateway deployment process.

    Microsoft Advanced Threat Analytics Gateway_YYYYMMDDHHMMSS_001_MsiPackage.log - This log file lists the steps in the process of the deployment of the ATA Gateway binaries. Its main use is tracking the deployment of the ATA Gateway binaries.

    Best regards,
    Andy Liu



    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, February 2, 2017 2:12 AM