Auto-reply to SMS text message? RRS feed

  • Question

  • I have set up an Exchange account that is going to be used for people to send questions to via text message. I would like the auto-reply message to be delivered to all senders, whether they're using email or SMS text message. Is this possible? So far, my testing has not worked. When I send a text message, it is delivered to the Exchange account but no auto-reply message is sent back. When I send an email to the account, the auto-reply message is sent back correctly.
    Wednesday, September 5, 2018 6:41 PM

All replies

  • Hi,

    As per my knowledge, OOF should be designed for the email message so the SMS Text Message will not trigger it, by now I am still researching on the reason why the SMS Text Message cannot work with OOF, will let you know if there is any update.


    Manu Meng

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    Thursday, September 6, 2018 9:52 AM
  • Thanks Manu! I am using the Set-MailboxAutoReplyConfiguration in PowerShell for the Exchange account.
    Thursday, September 6, 2018 1:51 PM
  • I have now tried using T-Mobile, AT&T and Tracfone, and the auto-reply message is not sent. If I send a message to the account with an Exchange email address, the auto-reply message is sent right away.
    Friday, September 21, 2018 3:06 PM
  • Manu, any updates on this? Thanks!

    Friday, October 5, 2018 6:22 PM