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Still can't “Send As” after making the necessary changes into the mailbox permission using Exchange Management Console ? RRS feed

  • Question

  • Hi,

    I wonder why I am still unable to "send as" from my Outlook using this particular mailbox ? eventhough:

    1. I was able to open up the Mailbox successfully as additional mailbox in my Outlook
    2. Grant my self "FULL ACCESS" and the "Send on Behalf"

    do I have to make this mailbox as "Shared mailbox" instead of normal mailbox ?

    FYI: I'm using the following:

    Exchange Server 2007 SP1
    Outlook 2007 SP2
    Domain functionality level: Windows Server 2003
    Forest functionality level: Windows 2000

    and I still don't understand why after recreating the user mailbox and making the configuration the same I still cannot "send on the behalf of" this new user mailbox ?

    the previous mailbox is a shared mailbox which was created long time ago since Exchange 2003 and now I have deleted that after exporting all of the mail content.
    Sunday, March 13, 2011 9:40 PM

Answers

  • Mailbox settings such as limits, Permissions etc are cached. It can take up to 2hrs to take affect unless you restart the IS service.

    mailbox cache age limit

    http://support.microsoft.com/kb/327378

     


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Sunday, March 13, 2011 10:10 PM
  • "Send on behalf of" is different from "Send as".  "Send on behalf of" is conferred via delegate settings using Outlook, and tells the recipient that you send on behalf of the other user.  "Send as" is conferred through adding that right on the user account which owns the mailbox and allows you to impersonate the user, i.e., the recipient can't tell that the message wasn't actually sent by the mailbox owner.  You should generally configure just one or the other for any user to be sure that it behaves the way you want.  I'm not sure from your description which you want, so try removing the one you don't want.  Remember that rights changes can take up to two hours to be reflected in the mailbox store, so be patient.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Sunday, March 13, 2011 10:17 PM

All replies

  • Mailbox settings such as limits, Permissions etc are cached. It can take up to 2hrs to take affect unless you restart the IS service.

    mailbox cache age limit

    http://support.microsoft.com/kb/327378

     


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Sunday, March 13, 2011 10:10 PM
  • "Send on behalf of" is different from "Send as".  "Send on behalf of" is conferred via delegate settings using Outlook, and tells the recipient that you send on behalf of the other user.  "Send as" is conferred through adding that right on the user account which owns the mailbox and allows you to impersonate the user, i.e., the recipient can't tell that the message wasn't actually sent by the mailbox owner.  You should generally configure just one or the other for any user to be sure that it behaves the way you want.  I'm not sure from your description which you want, so try removing the one you don't want.  Remember that rights changes can take up to two hours to be reflected in the mailbox store, so be patient.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Sunday, March 13, 2011 10:17 PM
  • Many thanks for the reply, the scenario is like this, I want to grant myself to be able to send email “as” this newly created USER MAILBOX so that is should be enough, however when I did the changes yesterday it is still failed as at today ?

     

    So I’ll try to remove myself from the full permission and see how it goes from there (wait15 minutes?)


    /* Server Support Specialist */
    • Edited by Senior System Engineer Sunday, March 13, 2011 10:35 PM changed into user mailbox from distribution group.
    Sunday, March 13, 2011 10:25 PM
  • This is the first time you mentioned a distribution group.
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Sunday, March 13, 2011 10:32 PM
  • (>_<)" doh.. I mean the user sorry that was typo error not really meant as the distribution group.

    ok, so in this case I must choose either Send on the behalf of OR send as ?


    /* Server Support Specialist */
    Sunday, March 13, 2011 10:35 PM
  • That's correct, if I recall if you have both set I think send as takes precedence. Go into EMC, highlight the mailbox you want to send as and click the send as rights menu.
    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Sunday, March 13, 2011 11:08 PM
  • Cool, after deleting the NK2 file entry and then selecting the proper user mailbox, all seems to be fine now :-)
    /* Server Support Specialist */
    Sunday, March 13, 2011 11:55 PM