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Unable to send Task Assign/Update Email notification RRS feed

  • Question

  • Hi All,

    I have configured outgoing email notifications under SharePoint 2013 and noticied that, after adding user to sharepoint group that user is receiving email.

    I did configured the "Manage My Resources' Alerts and Reminders". after creating project using client(project professional 2013) the site is getting provisioned but the email notification job is getting failured and the error details are below

    • Notification message processor failed:
      • NotificationEMailDeliveryFailed (16080) - Fail to deliver the email using the SMTP server 'xyz' on port '25'.. Details: id='16080' name='NotificationEMailDeliveryFailed' uid='8a133ae7-e78d-e511-9411-00155d0b011e' EmailTypeUID='01ccf525-2cb1-4181-bc80-535a6db16c05' Error='Fail to deliver the email using the SMTP server 'xyz' on port '25'.'.
      • NotificationEMailDeliveryFailed (16080) - Fail to deliver the email using the SMTP server 'xyz' on port '25'.. Details: id='16080' name='NotificationEMailDeliveryFailed' uid='b4ed7af4-e78d-e511-9411-00155d0b011e' EmailTypeUID='01ccf525-2cb1-4181-bc80-535a6db16c05' Error='Fail to deliver the email using the SMTP server 'xyz' on port '25'.'.
      • NotificationEMailDeliveryFailed (16080) - Fail to deliver the email using the SMTP server 'xyz' on port '25'.. Details: id='16080' name='NotificationEMailDeliveryFailed' uid='855dbd01-e88d-e511-9411-00155d0b011e' EmailTypeUID='01ccf525-2cb1-4181-bc80-535a6db16c05' Error='Fail to deliver the email using the SMTP server 'xyz' on port '25'.'.
      • NotificationEMailDeliveryFailed (16080) - Fail to deliver the email using the SMTP server 'xyz' on port '25'.. Details: id='16080' name='NotificationEMailDeliveryFailed' uid='7a1b2b0a-e88d-e511-9411-00155d0b011e' EmailTypeUID='01ccf525-2cb1-4181-bc80-535a6db16c05' Error='Fail to deliver the email using the SMTP server 'xyz' on port '25'.'.
      • NotificationEMailDeliveryFailed (16080) - Fail to deliver the email using the SMTP server 'xyz' on port '25'.. Details: id='16080' name='NotificationEMailDeliveryFailed' uid='581c611c-e88d-e511-9411-00155d0b011e' EmailTypeUID='01ccf525-2cb1-4181-bc80-535a6db16c05' Error='Fail to deliver the email using the SMTP server 'xyz' on port '25'.'.
      • NotificationEMailDeliveryFailed (16080) - Fail to deliver the email using the SMTP server 'xyz' on port '25'.. Details: id='16080' name='NotificationEMailDeliveryFailed' uid='bf8e9629-e88d-e511-9411-00155d0b011e' EmailTypeUID='01ccf525-2cb1-4181-bc80-535a6db16c05' Error='Fail to deliver the email using the SMTP server 'xyz' on port '25'.'.
    • Queue:
      • GeneralQueueJobFailed (26000) - NotificationMessage.CompositeNotification. Details: id='26000' name='GeneralQueueJobFailed' uid='c08e9629-e88d-e511-9411-00155d0b011e' JobUID='a3c985da-e78d-e511-9411-00155d0b011e' ComputerName='2aaea375-b895-4c85-8469-3eaeb550de76' GroupType='NotificationMessage' MessageType='CompositeNotification' MessageId='1' Stage='' CorrelationUID='99c8429d-fc7a-a008-0de7-6b9db6a8303b'. For more details, check the ULS logs on machine 2aaea375-b895-4c85-8469-3eaeb550de76 for entries with JobUID a3c985da-e78d-e511-9411-00155d0b011e.

    Can someone please help me here.


    MercuryMan

    Wednesday, November 18, 2015 12:09 PM

All replies

  • Simple questions/simple checks... you probably already checked... 

    is project server on the same server as sharepoint server?

    Have you ensured port 25 is open on all servers?

    with server xyz are you using FQDN?

    have you tried pinging the mail server from the SP/PS server?

    are you getting any event logs different from the above?


    Wednesday, November 18, 2015 1:21 PM
  • I see two possible issues here.

    1. Need to configure the appropriate SMTP server

    Fail to deliver the email using the SMTP server 'xyz' on port '25'

    Is 'xyz' your smtp server? Double check the name and connectivity.

    2. You need to configure the SMTP server at the right place

    Open Central admin Site --> General Application Settings --> Manage --> Choose the right PWA instance

    Enter the right SMTP servers at 'Alerts and Reminders'


    Cheers. Happy troubleshooting !!! Sriram E - MSFT Enterprise Project Management

    Thursday, November 19, 2015 9:19 PM
    Moderator