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Sending notification on Outlook 2010 (Exchange) mail to non-Outlook account RRS feed

  • Question

  • Note: this question was originally posted in the Outlook 2010 forum but I was asked to move it here.

    One of my clients has board of directors made up of customers who have a company e-mail address (Exchange) but their primary e-mail is Hotmal, etc. Due to some of the content, the company does not want to send mail directly to the board but via the company e-mail accounts. Some board members are not checking their Outlook web accounts frequently.

    Is there a way in Outlook 2010 to set up a rule or other notification to the board members when mail is received in their company inbox? Messages can not be forwarded.

    Thanks in advance!


    Dawn B
    Tuesday, June 21, 2011 8:40 PM

Answers

  • 1. You can setup an Outlook rule and maybe base this on the content that is received, i.e if a certain subject or word is expected in the email, you can create a rule to send an email message to their hotmail accounts with a message to check their business account.  Or if the message sent to the business account is from a particular sender etc...

    2. When you create the rule and have selec ted the condition above, on the action choose "Have server reply using a spcific message" fill out the message. Apply the rule.

    3. Not sure what exch version you're using but you could probably use transport rules to do this too using similar logic above.


    Sukh
    • Proposed as answer by Sukh828 Tuesday, June 21, 2011 10:53 PM
    • Marked as answer by Rowen-Xu Friday, July 1, 2011 7:09 AM
    Tuesday, June 21, 2011 8:58 PM
  • Hi Dawn,

    I believe Sukh's process should work for you.

    Just add some related links for your convenience:

    http://technet.microsoft.com/en-us/library/bb125138.aspx

    http://pubs.logicalexpressions.com/pub0009/LPMArticle.asp?ID=415

    Best Regards!


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Rowen-Xu Tuesday, July 5, 2011 8:44 AM
    Wednesday, June 22, 2011 2:19 AM

All replies

  • 1. You can setup an Outlook rule and maybe base this on the content that is received, i.e if a certain subject or word is expected in the email, you can create a rule to send an email message to their hotmail accounts with a message to check their business account.  Or if the message sent to the business account is from a particular sender etc...

    2. When you create the rule and have selec ted the condition above, on the action choose "Have server reply using a spcific message" fill out the message. Apply the rule.

    3. Not sure what exch version you're using but you could probably use transport rules to do this too using similar logic above.


    Sukh
    • Proposed as answer by Sukh828 Tuesday, June 21, 2011 10:53 PM
    • Marked as answer by Rowen-Xu Friday, July 1, 2011 7:09 AM
    Tuesday, June 21, 2011 8:58 PM
  • Hi Dawn,

    I believe Sukh's process should work for you.

    Just add some related links for your convenience:

    http://technet.microsoft.com/en-us/library/bb125138.aspx

    http://pubs.logicalexpressions.com/pub0009/LPMArticle.asp?ID=415

    Best Regards!


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Rowen-Xu Tuesday, July 5, 2011 8:44 AM
    Wednesday, June 22, 2011 2:19 AM
  • Thanks, but it doesn't work using the "Have the server reply using a specific message" to forward a notification to another email address. I put the email address in the TO: box along with the "new Mail" message in the subject and it does nothing.
    Thursday, May 3, 2012 7:54 PM
  • It does work, but it also replies to the sender.  So that would not work for me.  I have two separate accounts for two organizations and I need to be able to know when I am receiving emails from both.  I just want to send an email notification that I have received an email on one organization to the other organizations email box, so that I do not have to constantly monitor both.
    Friday, November 22, 2013 1:27 PM