none
microsoft exchange mailbox transport submission service terminates unexpectedly

    Question

  • Every few days Microsoft exchange mailbox transport submission service terminates unexpectedly. Do you know what could be the problem?
    Wednesday, August 31, 2016 4:11 PM

Answers

  • Hi,

    This issue may be related to some of the corrupt message in the queue. Please try the following steps: 1-Pause the transport service and let all the messaged go out. 2-when queue is empty, stop the transport service and go to the mail.que database in transport-->queue folder. and cut paste all the files from queue folder to some other folder as backup. 3-Now start the transport service, it will create a fresh mail.que database and observe if the service crashing again.

    Also check the application logs related to Transport Service to find out what is happening at the time of service termination.

    You can increase the diagnostic logging on the transport services by using Set-EventLogLevel -Identity MSExchangeTransport\TransportService -Level 5

    Regards,



    David Wang_
    TechNet Community Support


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 1, 2016 6:39 AM
    Moderator

All replies

  • Exchange 2013, right?  What cumulative update are you running?

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Wednesday, August 31, 2016 4:45 PM
    Moderator
  • Hi,

    This issue may be related to some of the corrupt message in the queue. Please try the following steps: 1-Pause the transport service and let all the messaged go out. 2-when queue is empty, stop the transport service and go to the mail.que database in transport-->queue folder. and cut paste all the files from queue folder to some other folder as backup. 3-Now start the transport service, it will create a fresh mail.que database and observe if the service crashing again.

    Also check the application logs related to Transport Service to find out what is happening at the time of service termination.

    You can increase the diagnostic logging on the transport services by using Set-EventLogLevel -Identity MSExchangeTransport\TransportService -Level 5

    Regards,



    David Wang_
    TechNet Community Support


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 1, 2016 6:39 AM
    Moderator