Server Manager 2008 SP 2 refresh fail error 0x80000FFFF RRS feed

  • Question

  • Hi there,

    Another Server Manager refresh fail this time with HRRESULT:0X80000FFFF

    The system readiness tool say this:
    Checking System Update Readiness.
    Binary Version 6.0.6002.22359
    Package Version 8.0
    2010-07-14 14:07

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Seconds executed: 1836
     No errors detected
    (w)    Unable to get system disk properties    0x0000045D    IOCTL_STORAGE_QUERY_PROPERTY    Disk Cache   


    The server manager log gives this information


    3844: 2010-07-14 16:06:43.923 [LoadExtensionAssemblies]   No extension assemblies registered.
    3844: 2010-07-14 16:06:44.289 [OobOptionalComponentInfo]  Loading OCs from registry.
    3844: 2010-07-14 16:06:48.019 [CBS]                       LastModified CBS Time (UTC): 06/22/2010 08:34:19
    3844: 2010-07-14 16:06:48.031 [Provider]                  C:\Windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist.
    3844: 2010-07-14 16:06:48.039 [CBS]                       IsCacheStillGood: False.
    3844: 2010-07-14 16:06:48.048 [CBS]                       CreateSessionAndPackage: begin
    3844: 2010-07-14 16:06:52.231 [CBS]                       CreateSessionAndPackage: done
    3844: 2010-07-14 16:06:52.259 [CBS]                       >>>GetUpdateInfo--------------------------------------------------
    3844: 2010-07-14 16:07:04.025 [CBS] Error (Id=0) Function: 'ReadUpdateInfo()->Package_EnumerateUpdates' failed: 8000ffff (-2147418113)
    3844: 2010-07-14 16:07:04.033 [CBS]                       <<<GetUpdateInfo--------------------------------------------------
    3844: 2010-07-14 16:07:04.143 [ExceptionHandler] Error (Id=0) An unexpected exception was found:
    System.Runtime.InteropServices.COMException (0x8000FFFF): Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
       at Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection documents)
       at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)


    This one all started with Windows Update failing to installKB980195 and KB978542.  Is anyone able to assist?






    Wednesday, July 14, 2010 3:08 PM


  • Hi Emma,


    Since the Sytem Update Readiness Tool detected no errors and the ServerManager.log shows that “C:\Windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist”, could you please get CbsUpdateState.bin file from another running Windows Server 2008 computer and replace it under the same directory? Let’s see whether that will fix the problem.


    If you have the backup of the server, you can also restore the CbsUpdateState.bin file from backup.


    If that won’t fix the problem, I’m afraid you will have to perform an in-place upgrade of Windows Server 2008 if your server is not a DC.



    Karen Ji

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    • Marked as answer by Karen Ji Monday, July 19, 2010 1:34 AM
    Thursday, July 15, 2010 9:15 AM