reinstall windows 10 problems with outlook and various other


  • I need to reinstall windows repair it...outlook is not working and I cannot fix defender doesn't seem to be working either....maybe a virus?
    Tuesday, April 25, 2017 8:56 AM

All replies

  • Hi 770 3rd,

    According to your description, I suggest that we could try to refresh firstly.

    If the issue still insists, we could try to reinstall windows 10.

    Use the Media Creation Tool link below and download your version of Windows 10 ISO file :

    Click the Download tool now button > Run it >

    Then select Create installation media for another PC

    Make sure you select the same Edition ( Windows 10. First one on the list ), Language, and Bit version ( 32-bit in your case) as your Windows 10 was using. That will begin downloading the ISO file to your computer. (You can burn the iso file to a DVD or USB. That's optional. You can do that later.)
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    Hope it will be helpful to you

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    Thursday, April 27, 2017 10:22 AM