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reinstall windows 10 problems with outlook and various other

    Question

  • I need to reinstall windows 10...to repair it...outlook is not working and I cannot fix it...windows defender doesn't seem to be working either....maybe a virus?
    Tuesday, April 25, 2017 8:56 AM

All replies

  • Hi 770 3rd,

    According to your description, I suggest that we could try to refresh firstly.

    https://support.microsoft.com/en-us/help/17085

    If the issue still insists, we could try to reinstall windows 10.

    Use the Media Creation Tool link below and download your version of Windows 10 ISO file :
    https://www.microsoft.com/en-ca/software-download/windows10

    Click the Download tool now button > Run it >

    Then select Create installation media for another PC

    Make sure you select the same Edition ( Windows 10. First one on the list ), Language, and Bit version ( 32-bit in your case) as your Windows 10 was using. That will begin downloading the ISO file to your computer. (You can burn the iso file to a DVD or USB. That's optional. You can do that later.)
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    Hope it will be helpful to you


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    Thursday, April 27, 2017 10:22 AM
    Moderator