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Problem to Sign in with MFA mobile APPS RRS feed

  • Question

  • • You didn't enter the expected verification code. Please try again.
    We've sent a notification to your mobile device but didn't receive a response. Please try again.
    We sent you a text message but didn't receive the expected reply. Please try again.
    We've sent a notification to your mobile device but didn't receive the expected response. Please try again.
    We've sent a notification to your mobile device but you've cancelled the verification. Please try again.
    We can't send a notification to your mobile device. Please reopen the Multi-Factor Auth app on your device.
    We didn't receive a response. Please try again.
    Sorry, we're having trouble verifying your account. Please try again with a different verification option.
    View details
    ErrorCode: 50012
    SessionId: ccc9e81b-aae5-4ee3-83c0-f0ee823d4fcf
    CorrelationId: 1fdb2a9e-c025-4000-a079-66df912cc759
    Timestamp: 2017-11-08T12:06:48.173Z
    Thursday, November 9, 2017 2:42 AM

All replies

  • Hi Pang,

    Could you please tell me which kind of your account?

    Have you try to use a different verification option?

    If you can login your account with SMS, maybe we can try to re-install this app, and re-configure the accounts.

    Best regards,

    Jason


    Please remember to mark the replies as answers if they help.
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    • Proposed as answer by zergo2018 Wednesday, May 9, 2018 8:47 AM
    • Unproposed as answer by zergo2018 Tuesday, October 9, 2018 7:14 PM
    Thursday, November 9, 2017 9:17 AM