Can not uninstall IE 10 -- error code 8193 RRS feed

  • Question

  • Hello there,

    I am trying to upgrade to Windows10 from Windows 7. Before doing that, it requires me to upgrade IE 10 to IE 11.

    After automatic update failed, I tried download IE 11 and install manually. However it failed with the same error:

    Log Name:      Application
    Source:        VSS
    Date:          8/3/2015 11:18:21 AM
    Event ID:      8193
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:     xxyyyyzzz
    Volume Shadow Copy Service error: Unexpected error calling routine GetProviderMgmtInterface.  hr = 0x80042304, The volume shadow copy provider is not registered in the system.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <Provider Name="VSS" />
        <EventID Qualifiers="0">8193</EventID>
        <TimeCreated SystemTime="2015-08-03T15:18:21.000000000Z" />
        <Security />
        <Data>0x80042304, The volume shadow copy provider is not registered in the system.

    I have tried method in:


    But no luck...Since the error source is VSS, I thought this may be a backup issue, so I did a system backup and that was a success.

    When I tried to uninstall IE 10 again, it failed with the same error code - 8193.

    I am kind of lost here...Any help will be greatly appreciated...


    Wednesday, August 5, 2015 1:02 AM

All replies

  • please check this Internet Explorer 11 upgrade troubleshooting


    please take note you need to have Windows 7 SP1 and other requirement

    • Edited by britishdhez Thursday, August 6, 2015 3:06 AM
    • Proposed as answer by Andy Nugraha Wednesday, August 12, 2015 6:16 AM
    Thursday, August 6, 2015 3:06 AM
  • Yes, I have checked that one as well...I was on Win 7 SP1, and I ran automatic updates...

    Thanks for the hint Britishdhez.


    Thursday, August 6, 2015 8:32 PM