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Bluescreen Error Windows 7 RRS feed

  • Question

  • First I want to start with, if this is the wrong forum, I want an admin to redirect this topic to the correct forum, thank you.

    So I've recently experienced this bluescreen, it has happened twice. First time I basically ignored it thinking I would not take any action until it happens again. This is the second time I get this bluescreen, and when the computer have been rebooted, and I log in to my Windows-account, it is black, like explorer.exe didn't run (which it does as it appears in Task Manager). I need to reboot the computer a couple of times before it actually works.
    I got a Acer Aspire 5741 G , and I recently made a system restore back to the day I bought the computer.

     

    Problem Signature :
    Problem Event Name: BlueScreen
    OS-version: 6.1.7600.2.0.0.768.3
    Locale ID:  1053

    Additional information about the problem :
    BCCode: d1
    BCP1:0000000000000028
    BCP2:0000000000000002
    BCP3:0000000000000000
    BCP4:FFFFF88001A0EA7D
    OS Version: 6_1_7600
    Service pack: 0_0
    Product: 768_1

    Files that help describe the problem :
    C:\Windows\Minidump\031711-26800-01.dmp
    C:\Users\Patric\AppData\Local\Temp\WER-362770-0.sysdata.xml

    Here's a link for SkyDrive:

    http://cid-6a8e8f686bb80ee1.office.live.com/browse.aspx/Bluescreen%20Error?nl=1&uc=3



    Looking forward getting some help
    / Patric

    Thursday, March 17, 2011 10:32 PM

Answers

  • Hi Partic,

    you get this error:

    Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

    This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

    http://msdn.microsoft.com/en-us/library/ff560244%28VS.85%29.aspx

    Child-SP          RetAddr           Call Site
    fffff880`035b5568 fffff800`032d2ca9 nt!KeBugCheckEx
    fffff880`035b5570 fffff800`032d1920 nt!KiBugCheckDispatch+0x69
    fffff880`035b56b0 fffff880`01a0ea7d nt!KiPageFault+0x260
    fffff880`035b5840 fffff880`01c9fc8f NETIO!RtlCopyBufferToMdl+0x1d
    fffff880`035b58a0 fffff880`01c6c2a5 tcpip! ?? ::FNODOBFM::`string'+0x1d59f
    fffff880`035b5910 fffff880`01c79334 tcpip!TcpTcbCarefulDatagram+0x535
    fffff880`035b5ac0 fffff880`01c7d86a tcpip!TcpTcbReceive+0x694
    fffff880`035b5c70 fffff880`01c7d3b7 tcpip!TcpMatchReceive+0x1fa
    fffff880`035b5dc0 fffff880`01c5f6c7 tcpip!TcpPreValidatedReceive+0x177
    fffff880`035b5e70 fffff880`01c5f799 tcpip!IppDeliverListToProtocol+0x97
    fffff880`035b5f30 fffff880`01c5fc90 tcpip!IppProcessDeliverList+0x59
    fffff880`035b5fa0 fffff880`01c5eb21 tcpip!IppReceiveHeaderBatch+0x231
    fffff880`035b6080 fffff880`01c5d592 tcpip!IpFlcReceivePackets+0x651
    fffff880`035b6280 fffff880`01cc9e1a tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
    fffff880`035b6360 fffff800`032e2e5a tcpip! ?? ::FNODOBFM::`string'+0x4c692
    fffff880`035b63b0 fffff880`01c76882 nt!KeExpandKernelStackAndCalloutEx+0xda
    fffff880`035b6490 fffff880`01bb60eb tcpip!FlReceiveNetBufferListChain+0xb2
    fffff880`035b6500 00000000`00000000 ndis!ndisMIndicateNetBufferListsToOpen+0xdb

    Update the network card drivers:

        Image path: \SystemRoot\system32\DRIVERS\k57nd60a.sys (Broadcom NetLink (TM) Gigabit Ethernet)
        Image name: k57nd60a.sys
        Timestamp:        Sun Mar 21 11:01:38 2010

    Please also install the Sp1, because you still use Windws 7 RTM (Build 7600).

    Configure your Windows to create a kernel dump [1] and upload the zipped dump (C:\Windows\memory.dmp) to your SkyDrive and post a link here when the PC still crashes.

    André

    [1] http://www.brighthub.com/computing/windows-platform/articles/81867.aspx


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    • Marked as answer by Muerlie Friday, March 18, 2011 6:59 PM
    Thursday, March 17, 2011 11:13 PM