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Outlook won't open - Repair after scanpst.exe freezes RRS feed

  • Question

  • Hello,

    since yesterday outlook 2007 is not opening in my inbox insted is says that 

    "Can not open. errors dedect at C:/users/MYNAME/appdata/Local/Micrsoft/Outlook/Outlook.pst. Run the Scanpst.exe to fix the problems etc"

    I have to mention that .pst file is large (more than 9.1GB).

    I run the tool and when it finish the analyze is says "find errors repair etc".  3-4 times that i come to that point when i hit repair it stuck says "not responding" and nothing from there. I left it all night and nothing.

    What can i do?

    Thank you.


    • Edited by Genatos Wednesday, May 17, 2017 9:30 AM
    Wednesday, May 17, 2017 7:35 AM

All replies

  • Hello thank you for your answer!

    I  might not describe the problem correct:

     run the Inbox Repair Tool (Scanpst.exe), it makes the analyze but the tool freezes (no response) when i press repair.

    Wednesday, May 17, 2017 9:27 AM
  • Hi Genatos,

    Have you checked if the above replies can resolve your issue?

    Any update will be appreciated.

    Best regards,
    Yuki Sun


    Please remember to mark the replies as answers if they helped.

    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, June 12, 2017 9:59 AM